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- Tasks: Lead daily operations of a high-end café, ensuring exceptional customer experiences.
- Company: Join CORD Café by Le Cordon Bleu, a stylish Parisian-inspired venue in London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Be part of a passionate team delivering quality coffee and food in a vibrant setting.
- Qualifications: Experience in café management and strong leadership skills are essential.
- Other info: Exciting opportunity to inspire a team and enhance customer loyalty.
The predicted salary is between 36000 - 60000 £ per year.
CORD Café by Le Cordon Bleu is a high-end, Parisian-style café, seeking a passionate, driven, and experienced Café Manager to lead our flagship venue on Fleet Street in Central London.
About the Role
The Café Manager plays a critical role in the success of CORD café, overseeing all aspects of daily operations. This position requires a hands-on leader who is passionate about artisan coffee, quality food, and delivering warm yet professional customer service. You will be responsible for ensuring exceptional guest experiences, maintaining the highest operational standards.
Reports to: CORD General Manager / CORD Manager
Key Responsibilities
- Manage the day-to-day operations of the café
- Ensure fast, friendly, and personalised service always
- Build strong relationships with customers to encourage loyalty and enhance the café’s reputation
- Consistently achieve very high guest satisfaction scores
- Maintain the highest standards of food and beverage quality at all times
- Work closely with chefs and bakers on seasonal promotions and new product launches
- Follow up the annual café events calendar on a monthly basis
- Recruit, train, and develop café service team members
- Deliver regular product knowledge and service training to the team
- Train staff on drinks preparation and the correct use of coffee equipment
- Liaise with vendors and suppliers, including managing purchase orders
- Maintain accurate daily, weekly, and monthly revenue and expense records
- Ensure full compliance with food safety, hygiene, and health & safety standards
- Support human resource objectives in collaboration with the General Manager
About You
- Proven experience as a Café Manager in an artisan or premium café environment (essential)
- Strong leadership skills with the ability to motivate and inspire teams
- Passion for quality coffee, food, and customer experience
- Excellent communication and organisational skills
- Strong commercial awareness and operational discipline
- Ability to lead by example in a fast-paced, high-standard environment
If this sounds like you and you’re excited about leading a world-class café under the Le Cordon Bleu brand, we would love to hear from you.
Cafe Manager in City of London employer: CORD by Le Cordon Bleu
Contact Detail:
CORD by Le Cordon Bleu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the café industry. Attend local events, join online groups, or even pop into cafés to chat with managers. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your passion! When you get an interview, let your love for artisan coffee and quality food shine through. Share your experiences and ideas on how to enhance customer service and create memorable guest experiences.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to be posted. Reach out directly to cafés you admire, like CORD Café, and express your interest. A personal touch can make all the difference in landing that manager role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Make sure your application stands out by tailoring it to the specific café environment and showcasing your leadership skills.
We think you need these skills to ace Cafe Manager in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for artisan coffee and quality food shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about leading a high-end café like CORD.
Tailor Your Experience: Make sure to highlight your previous experience as a Café Manager or in a similar role. We’re looking for someone who can demonstrate strong leadership skills and a knack for delivering exceptional customer service, so be specific about your achievements!
Be Personable: Remember, we value warm and professional customer service. Use your application to showcase your communication skills and how you build relationships with customers. A friendly tone can go a long way in making your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team. Plus, it shows you’re keen on joining us at CORD!
How to prepare for a job interview at CORD by Le Cordon Bleu
✨Know Your Coffee and Food
Make sure you brush up on your knowledge of artisan coffee and quality food. Be ready to discuss your favourite brews, preparation methods, and any unique dishes you've created or enjoyed in previous roles. This shows your passion and expertise, which is crucial for a Café Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated staff, handled conflicts, or improved team performance. Being able to demonstrate your leadership style will resonate well with the interviewers.
✨Customer Service is Key
Be ready to share specific instances where you went above and beyond for customers. Highlight your approach to building relationships and ensuring guest satisfaction, as this is a major part of the role at CORD Café.
✨Understand Operational Standards
Familiarise yourself with food safety, hygiene, and health & safety standards relevant to the café industry. Be prepared to discuss how you’ve maintained these standards in previous positions, as operational discipline is essential for success in this role.
