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For Companies At a Glance
- Tasks: Support sales operations by managing quotes, orders, and customer follow-ups.
- Company: Join a caring team at Corbel Solutions, where IT support feels human.
- Benefits: Enjoy competitive salary, 20 days leave, health cash plan, and career growth.
- Why this job: Make a real difference behind the scenes in a supportive environment.
- Qualifications: Experience in sales support or admin, strong organisation skills, and a proactive mindset.
- Other info: Casual dress code and on-site parking available.
The predicted salary is between 25000 - 35000 £ per year.
Location: Onsite – Corbel 4a, Gamma Terrace, Masterlord Industrial Estate, West Rd, Ipswich IP3 9FF
Reports to: Head of Account Management
Type: Full-Time
About Corbel Solutions
At Corbel Solutions, we’re more than just an IT support company – we’re a team of people who genuinely care. About our clients, about doing things right, and about each other. We believe in building long-term relationships, not just fixing short-term problems. Our Sales Support Administrator plays a key role in making that happen – by keeping things running smoothly behind the scenes and ensuring our clients always feel looked after.
The Role
As a Sales Support Administrator, you’ll be the engine room of our sales operations. You’ll work closely with our Head of Account Management and Technical Team, to make sure quotes go out on time, orders are tracked, and customers are followed up with care. You’ll be the kind of person who spots the details others miss, keeps things moving, and brings a calm, can‑do attitude to a fast‑paced environment.
What You’ll Be Doing
- Renewals: Keeping on top of contract and service renewals, ensuring nothing slips through the cracks.
- Quoting: Preparing accurate, timely quotes that reflect our commitment to transparency and value.
- Purchase Orders: Processing POs efficiently and tracking them through to delivery.
- Ticket Logging: Logging post‑sales and presales tickets to ensure smooth handovers to our technical team.
- Customer Follow‑Up: Checking in with clients after installs, via phone.
- Invoicing: Managing day‑to‑day invoicing and supporting first‑of‑the‑month billing cycles.
- CRM Updates: Keeping our CRM system up to date with accurate customer information and notes.
- Call Handling: Answering the Sales and General lines with professionalism and warmth.
- Proposal Creation: Creating and formatting proposals that are clear, compelling, and on‑brand.
- Meeting Prep: Gathering the right information to help our team walk into meetings fully prepared.
- Logistics: Sending and tracking DHL orders to ensure timely delivery.
- Cyber Security Tools: Supporting tasks related to cyber security platforms, in regard to initial set up.
What You’ll Bring
- Experience in a sales support or admin role, ideally in an IT or tech environment (not essential however).
- Strong organisation skills, with strong attention to detail.
- Confident using Excel, CRM systems, and Microsoft Office.
- A proactive mindset – you don’t wait to be asked, you just get stuck in.
- A team player who’s happy to help wherever needed.
What You’ll Get
- A supportive, down‑to‑earth team that values your input.
- Opportunities to grow and develop your skills.
- A company that genuinely cares about its people and clients.
- 20 days annual leave plus public holidays. After 3 years of continuous employment, employees receive 1 additional day of holiday, with a further extra day added each subsequent year, up to a maximum of 5 additional days.
- Christmas Close Down
- From £25,000.00 per annum (dependent on experience)
Why Corbel?
Because we believe IT support should feel human. We’re proud of the relationships we’ve built with our clients – and that starts with the people we hire. If you’re someone who takes pride in doing things properly, enjoys being part of a close‑knit team, and wants to make a real difference behind the scenes, we’d love to hear from you.
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Sales Support Administrator employer: Corbel Solutions Ltd
Contact Detail:
Corbel Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with clients and each other. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your phone manner! Since you'll be handling calls, it’s crucial to sound friendly and professional. Grab a mate and do some mock calls to get comfortable with the kind of conversations you might have with clients.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've kept things running smoothly in past roles. Maybe even share a story about a time you caught a detail others missed – it’ll highlight your attention to detail!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Show Your Organisational Skills: As a Sales Support Administrator, organisation is key! Make sure your application highlights your ability to keep things running smoothly. Share examples of how you've managed tasks or projects in the past.
Be Detail-Oriented: We love candidates who pay attention to the little things. When writing your application, double-check for any typos or errors. It shows you care about quality and accuracy, which is super important in this role!
Use Our Language: Match the tone and language of the job description in your application. This helps us see that you understand our culture and values. Plus, it makes your application feel more personal and tailored!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Corbel Solutions Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Support Administrator role. Familiarise yourself with the key responsibilities like managing renewals, processing purchase orders, and handling customer follow-ups. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisation and attention to detail, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep things running smoothly, especially in a fast-paced environment.
✨Practice Your Phone Manner
As you'll be answering calls and interacting with clients, practice your phone etiquette. Consider doing mock calls with a friend to ensure you come across as friendly and professional. This will help you feel more confident during the actual interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the team and grow within the company.