At a Glance
- Tasks: Support services for children in care, manage systems, and ensure smooth operations.
- Company: Coram Voice, a charity dedicated to helping young people in care.
- Benefits: Competitive salary, generous leave, pension scheme, and family-friendly policies.
- Other info: Join a diverse team committed to improving services for children.
- Why this job: Make a real difference in the lives of young people while developing your skills.
- Qualifications: Organisational skills, problem-solving ability, and good communication.
The predicted salary is between 30000 - 40000 £ per year.
Location – Coram Campus, Bloomsbury, London (with occasional hybrid working at home in line with operational need).
Coram Voice, part of the Coram Group of charities, is looking for a motivated and well‑organised Service Administrator to join our Administration team. This is an exciting opportunity for someone who enjoys supporting others, managing systems, and helping services run smoothly for children and young people in and leaving care. As a key member of our administration team, you will provide responsive, high‑quality support across the organisation, with particular responsibility for our Independent Services, Youth Advisory Board, and operational managers outside London. You will work closely with the Operations & Administration Manager to ensure the effective running of our Head Office and the smooth delivery of our services. This role will suit someone who is proactive, confident using systems, enjoys problem‑solving, and can communicate well with colleagues, associates, and young people.
Responsibilities
- Act as a first point of contact for Independent Services, the Youth Advisory Board and operational managers.
- Maintain effective administrative systems and ensure compliance with GDPR.
- Process referrals, coordinate meetings and support the allocation of associate staff.
- Arrange and support meetings, training sessions and events, including minute‑taking and diary coordination.
- Provide basic IT and case‑management system support to remote staff.
- Assist with contracts, invoices, claims and financial administration.
- Manage publication orders, monitor stock and maintain relevant spreadsheets.
- Support the production of reports, statistics and project information.
- Contribute to the smooth running of the London office, including reception duties, supplies and general admin.
- Assist with special projects and cross‑organisational tasks as required.
Benefits
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. These include:
- A highly competitive salary.
- A matched pension scheme up to 5% of salary.
- Generous leave entitlement, including up to 28 days’ annual leave, as well as an additional 3 days of paid leave between Christmas and New Year.
- A suite of family-friendly policies.
- Cycle to work scheme.
- Access to an Employee Assistance Programme.
Coram Voice is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other global majority backgrounds as well as people with lived experience of the care system to join our teams. We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Service Administrator employer: Coram
Coram Voice is an exceptional employer located in the vibrant Bloomsbury area of London, offering a supportive and inclusive work culture that prioritises the well-being of its staff. With a strong commitment to employee growth, generous leave entitlements, and a comprehensive benefits package, including a matched pension scheme and family-friendly policies, we empower our team to make a meaningful impact on the lives of children and young people in care. Join us in our mission to provide high-quality support and services while enjoying the flexibility of occasional hybrid working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Coram Voice. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Coram Voice, their mission, and how your skills as a Service Administrator can make a difference. Show them you're not just another candidate.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the Service Administrator role. We want to see how you can support our mission at Coram Voice!
Show Your Organisational Skills:Since this role is all about keeping things running smoothly, give us examples of how you've managed systems or organised events in the past. We love a proactive problem-solver!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website:Don’t forget to submit your application through our careers site! It’s the best way for us to receive your details and get you into our system quickly.
How to prepare for a job interview at Coram
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Administrator role. Familiarise yourself with the responsibilities listed in the job description, especially around supporting services and managing systems. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
As a Service Administrator, being organised is key. Prepare examples of how you've successfully managed administrative tasks in the past. Whether it’s coordinating meetings or maintaining effective systems, be ready to share specific instances that highlight your organisational prowess.
✨Communicate Confidently
This role involves communicating with various stakeholders, including young people and operational managers. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios with a friend to get comfortable with the types of conversations you may have.
✨Demonstrate Your Problem-Solving Skills
Problem-solving is a big part of this job. Think of challenges you've faced in previous roles and how you overcame them. Be prepared to discuss these during the interview, as it shows you can think on your feet and find solutions, which is exactly what they need in a Service Administrator.
