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- Tasks: Join us as a Senior Administrator, supporting volunteers and schools while managing onboarding processes.
- Company: Coram is the UK's oldest children's charity, dedicated to improving the lives of vulnerable children since 1739.
- Benefits: Enjoy a home-based role with flexible working and a supportive team culture.
- Why this job: Make a real impact on children's reading journeys while growing your administrative skills in a friendly environment.
- Qualifications: Looking for confident individuals with initiative; experience with Salesforce is a plus but not required.
- Other info: Interviews will be held via Zoom on March 26th or 27th.
The predicted salary is between 36000 - 60000 £ per year.
Home based and some travel to Coram Campus, London
Location – Homebased with some travel onto the Coram Campus, London
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Beanstalk
Coram Beanstalk wants a future where every child becomes a reader. We enable people to give children positive experiences of reading through the wider support they need to switch on to reading, learn to read and become confident, independent readers. We manage volunteers as part of our core business: one to one reading support in primary schools. We also deliver early years and secondary programmes, and training and support to parents/carers, school communities and other organisations. We generate income from these customers and a range of fundraising sources. Operating within the Coram Group, Coram Beanstalk has a small and dynamic staff team, with the Salesforce system sitting at the heart of all our activities.
About the role
We are seeking a friendly, confident person who can work under their own initiative and is looking to further their career in administration. You would be working in a suitable home working environment, regularly connecting online with the administration team to ensure our volunteers and school partners receive a positive and helpful response to their enquiries and maintain efficiency and data integrity through our onboarding processes.
The Senior Administrator will be key to the efficiency of the administration team to ensure our volunteers and school partners receive a friendly and helpful response to their enquiries and a smooth onboarding experience. As part of a panel, you will assess the suitability of volunteers to ensure Safer Recruitment practices are upheld.
As well as being responsible for your own administration workload, you will coordinate the tasks of a small team of administrators using the Salesforce task queue ensuring capacity is effectively deployed to meet the needs of the charity using your judgement to prioritise tasks to keep the customer journey running smoothly.
You will need to become confident in using the Salesforce CRM system to maintain efficiency and data integrity through our onboarding processes, and will work closely with our Support Team Manager and Administration and Process Manager to improve efficiency.
The Coram Beanstalk team is friendly and welcoming, everyone will help you to both settle in and thrive within your role working for a cause you care about.
To apply for this role, please click on the ‘apply now’ button below to complete the application. Please note, we reserve the right to close this advertisement early if we receive a suitable amount of high quality applicants to take forward to interview prior to the closing date.
Interview date: 26th or 27th March via Zoom
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
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Senior Administrator employer: Coram
Contact Detail:
Coram Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator
✨Tip Number 1
Familiarize yourself with the Salesforce CRM system, as it is central to the role. Consider taking online courses or tutorials to boost your confidence and proficiency in using Salesforce, which will be crucial for maintaining data integrity and efficiency.
✨Tip Number 2
Highlight your experience in administration and team coordination during the interview. Be prepared to discuss specific examples of how you've successfully managed workloads and prioritized tasks in previous roles, as this will demonstrate your ability to keep the customer journey running smoothly.
✨Tip Number 3
Show your passion for working with vulnerable children and young people. Research Coram's history and values, and be ready to articulate why you want to contribute to their mission, as this will resonate well with the interview panel.
✨Tip Number 4
Prepare for the interview by practicing common questions related to administration and volunteer management. Think about how you would handle specific scenarios that may arise in the role, as this will showcase your problem-solving skills and initiative.
We think you need these skills to ace Senior Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Administrator position. Understand the key responsibilities, such as coordinating a small team and using Salesforce, to tailor your application accordingly.
Highlight Relevant Experience: In your personal statement, emphasize any previous administrative experience, especially in roles that required initiative and teamwork. Mention specific examples of how you've contributed to efficiency and data integrity in past positions.
Show Your Passion: Coram is dedicated to improving the lives of vulnerable children. Make sure to express your passion for this cause in your application. Share any relevant experiences or motivations that align with Coram's mission.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Coram
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for working with vulnerable children and young people. Share any personal experiences or motivations that drive your commitment to this important work.
✨Familiarize Yourself with Salesforce
Since the role involves using the Salesforce CRM system, take some time to learn about its functionalities. Being able to discuss how you would use it to maintain data integrity and improve efficiency will impress the interviewers.
✨Demonstrate Team Coordination Skills
Be prepared to discuss your experience in coordinating tasks within a team. Highlight specific examples where you successfully prioritized workloads and ensured smooth operations, especially in an administrative context.
✨Emphasize Your Communication Skills
As the role requires regular interaction with volunteers and school partners, showcase your ability to communicate effectively. Provide examples of how you've handled inquiries or resolved issues in a friendly and helpful manner.
