At a Glance
- Tasks: Supervise and train Helpline Volunteers to support vulnerable children and young people.
- Company: Coram, a leading charity dedicated to improving children's lives.
- Benefits: Salary of £17,400, flexible working, and a supportive team environment.
- Other info: Join a diverse team committed to equality and community support.
- Why this job: Make a real difference in the lives of children and young people in care.
- Qualifications: Experience in training and supervising others, with strong communication skills.
The predicted salary is between 17400 - 17400 £ per year.
Salary and Location: £17,400 per annum (£29,000 FTE). Coram Campus, Bloomsbury, London (working from home 1 day a week possible if service needs allow).
About the Role: This role involves working on the Coram Voice Helpline as part of a small, friendly team supervising Helpline Volunteers to support children and young people to access our advocacy services.
Responsibilities:
- Supervise and train Helpline Volunteers.
- Ensure volunteers provide support to children and young people in care, care leavers and other vulnerable groups.
- Maintain knowledge of children’s rights and entitlements within the care system.
- Coordinate with stakeholders to deliver advocacy services.
Qualifications:
- Experience of training and supervising others.
- Good understanding of rights and entitlements of children and young people in the care system.
- Strong communication and organisational skills.
EEO Statement: Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support, including those from global majority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro‑diversity, and other underrepresented groups.
Helpline Supervisor in London employer: Coram
Coram is an exceptional employer dedicated to making a meaningful impact in the lives of children and young people. Located in the vibrant Bloomsbury area of London, we offer a supportive work culture that values diversity and inclusion, alongside opportunities for professional growth through training and supervision of volunteers. With the flexibility of working from home one day a week, our team enjoys a collaborative environment where every member plays a vital role in advocating for vulnerable groups.
StudySmarter Expert Advice🤫
We think this is how you could land Helpline Supervisor in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Coram.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Coram.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Coram.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Coram. Apply directly through us to stand out!
We think you need these skills to ace Helpline Supervisor in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Coram. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Helpline Supervisor, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Coram
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Coram. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
