At a Glance
- Tasks: Supervise and train Helpline Volunteers to support vulnerable children and young people.
- Company: Coram, a leading charity dedicated to supporting children and families.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Other info: Join a diverse team committed to equality and making an impact.
- Why this job: Make a real difference in the lives of children and young people while developing your leadership skills.
- Qualifications: Experience in training and supervising others, with strong communication skills.
The predicted salary is between 17400 - 17400 £ per year.
Salary and Location: £17,400 per annum (£29,000 FTE) Coram Campus, Bloomsbury, London (working from home 1 day a week possible if service needs allow)
About the Role: This role involves working on the Coram Voice Helpline as part of a small, friendly team supervising Helpline Volunteers to support children and young people to access our advocacy services.
Responsibilities:
- Supervise and train Helpline Volunteers.
- Ensure volunteers provide support to children and young people in care, care leavers and other vulnerable groups.
- Maintain knowledge of children’s rights and entitlements within the care system.
- Coordinate with stakeholders to deliver advocacy services.
Qualifications:
- Experience of training and supervising others.
- Good understanding of rights and entitlements of children and young people in the care system.
- Strong communication and organisational skills.
EEO Statement: Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support, including those from global majority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro‑diversity, and other underrepresented groups.
Helpline Supervisor employer: Coram
Coram is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and the vulnerable children and young people they serve. With opportunities for professional growth through training and supervision of volunteers, staff can make a meaningful impact while enjoying the flexibility of working from home one day a week. Located in the heart of Bloomsbury, London, Coram fosters a diverse workforce and is committed to equal opportunities, making it an ideal place for those passionate about advocacy and social justice.
StudySmarter Expert Advice🤫
We think this is how you could land Helpline Supervisor
✨Connect with Local Charities
Get in touch with local charities and community centres — they're often looking for volunteers in social work. This not only gets your foot in the door but also helps you build that all-important network in the social work community.
✨Show Up at Community Events
Attend community events, workshops, or local forums focused on social issues. It's a great way to meet people who are already working in social work and can offer insights, advice, or even opportunities at organisations like Coram.
✨Leverage Online Platforms
Check out platforms like VolunteerMatch or local Facebook groups dedicated to volunteering. Many organisations post their volunteer needs there, and it’s a prime way to connect with those who share your passion for social work.
✨Speak Directly to Organisations
Don’t shy away from approaching organisations you admire, like Coram. Pop in for a chat or drop them an email expressing your interest in volunteering — sometimes, it’s the direct approach that stands out!
We think you need these skills to ace Helpline Supervisor
Some tips for your application 🫡
Show Your Passion for Social Work:When writing your application, share your enthusiasm for social work. Talk about why you want to volunteer in this field and any personal experiences that have motivated you. It's all about demonstrating your genuine commitment to helping others, as we all know that passion can make a huge difference.
Highlight Relevant Skills and Experiences:Make sure to showcase any relevant skills or experiences you have, like working with vulnerable populations or strong communication abilities. Mention your ability to handle challenging situations and your empathy—these are key traits in social work, and they should shine through in your application.
Explain Your Availability:Since this is a volunteer role, be transparent about when you can commit. Whether you’re available for a few hours a week or more flexible, let them know your schedule. This helps Coram understand how you might fit into their needs and ensures you’re on the same page from the get-go.
Reflection on Learning Opportunities:In your application, reflect on what you’re hoping to learn from this volunteer experience. Discuss your desire to gain hands-on insight into social work, develop your skills, or understand the community better. This is a great way to show that you’re not just looking to give, but you’re also eager to grow, and that’s something we value at StudySmarter.
How to prepare for a job interview at Coram
✨Showcase Your Compassion
For a social work volunteer role, it's all about demonstrating your empathy and understanding. Be ready to share personal stories or experiences where you’ve helped others or made a positive impact. This can show Coram how you relate to different communities.
✨Know the Key Issues
Familiarise yourself with the current social issues relevant to the community Coram serves. Whether it’s homelessness, mental health, or child welfare, understanding these challenges will not only impress during the interview but can also help you articulate how you can contribute to solutions.
✨Be Prepared for Scenario Questions
Social work often involves handling real-life situations. Expect questions that present you with hypothetical scenarios, asking how you would respond. Practising your answers to these can help us articulate our thought processes and decision-making skills effectively.
✨Demonstrate Your Willingness to Learn
As a volunteer, showcasing your eagerness to gain experience is crucial. Mention instances where you've actively sought out learning opportunities, whether through previous roles, workshops or courses related to social work. This highlights your commitment and readiness to grow with Coram.
