At a Glance
- Tasks: Support services for children in care, manage systems, and ensure smooth operations.
- Company: Coram Voice, a charity dedicated to supporting young people.
- Benefits: Competitive salary, generous leave, flexible working, and family-friendly policies.
- Other info: Join a diverse team committed to improving services for children in care.
- Why this job: Make a real difference in the lives of children and young people while developing your skills.
- Qualifications: Organisational skills, problem-solving ability, and good communication.
The predicted salary is between 26936 - 26936 £ per year.
Coram Voice, part of the Coram Group of charities, is looking for a motivated and well‑organised Service Administrator to join our Administration team. This is an exciting opportunity for someone who enjoys supporting others, managing systems, and helping services run smoothly for children and young people in and leaving care.
As a key member of our administration team, you will provide responsive, high‑quality support across the organisation, with particular responsibility for our Independent Services, Youth Advisory Board, and operational managers outside London. You will work closely with the Operations & Administration Manager to ensure the effective running of our Head Office and the smooth delivery of our services. This role will suit someone who is proactive, confident using systems, enjoys problem‑solving, and can communicate well with colleagues, associates, and young people.
Responsibilities:
- Act as a first point of contact for Independent Services, the Youth Advisory Board and operational managers
- Maintain effective administrative systems and ensure compliance with GDPR
- Process referrals, coordinate meetings and support the allocation of associate staff
- Arrange and support meetings, training sessions and events, including minute‑taking and diary coordination
- Provide basic IT and case‑management system support to remote staff
- Assist with contracts, invoices, claims and financial administration
- Manage publication orders, monitor stock and maintain relevant spreadsheets
- Support the production of reports, statistics and project information
- Contribute to the smooth running of the London office, including reception duties, supplies and general admin
- Assist with special projects and cross‑organisational tasks as required
Benefits of working with us:
- A highly competitive salary
- A matched pension scheme up to 5% of salary
- Generous leave entitlement, including up to 28 days’ annual leave, as well as an additional 3 days of paid leave between Christmas and New Year
- A suite of family-friendly policies
- Flexible working
- Cycle to work scheme
- Access to an Employee Assistance Programme
Coram Voice is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other global majority backgrounds as well as people with lived experience of the care system to join our teams. We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Service Administrator in London employer: Coram Voice
Coram Voice is an exceptional employer, offering a supportive and inclusive work environment in the heart of Bloomsbury, London. With a strong commitment to employee well-being, we provide a competitive salary, generous leave entitlements, and flexible working arrangements, alongside opportunities for professional growth within our dedicated team. Join us in making a meaningful impact on the lives of children and young people in care while enjoying a range of family-friendly policies and a vibrant workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Coram Voice and its mission. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show your enthusiasm! When you’re in the interview, let your passion for supporting children and young people shine through. Share specific examples of how you've made a difference in previous roles.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Administrator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Service Administrator role. We want to see how you can support our mission and contribute to the smooth running of our services.
Showcase Your Organisational Skills:As a Service Administrator, being organised is key! Use your application to demonstrate your ability to manage systems and coordinate tasks effectively. Share examples of how you've kept things running smoothly in previous roles.
Communicate Clearly:We value good communication, so make sure your application is clear and concise. Use straightforward language and structure your thoughts well. This will show us that you can communicate effectively with colleagues and young people alike.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our benefits and what it’s like to work with us!
How to prepare for a job interview at Coram Voice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Administrator role. Familiarise yourself with the responsibilities listed in the job description, especially around supporting services and managing systems. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
As a Service Administrator, being organised is key. Prepare examples of how you've successfully managed administrative tasks in the past. Whether it’s coordinating meetings or maintaining effective systems, be ready to share specific instances that highlight your organisational prowess.
✨Communicate Clearly and Confidently
Since this role involves communication with colleagues and young people, practice articulating your thoughts clearly. During the interview, ensure you listen actively and respond thoughtfully. This will show that you can engage effectively with diverse groups, which is crucial for the position.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced by the administration team, or how success is measured in the role. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.
