At a Glance
- Tasks: Provide efficient booking services and manage administrative tasks in healthcare.
- Company: Cora, a leading provider of community healthcare services in the UK.
- Benefits: 25 days annual leave, private healthcare, pension scheme, and more perks.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Join a team that helps people thrive and make a real difference in healthcare.
- Qualifications: Experience with healthcare systems is a plus, but not essential.
The predicted salary is between 30000 - 42000 £ per year.
Provide an efficient and effective bookings service for public and independent health care services, prioritising workload in accordance with business need. Ensure all work is undertaken to the highest standard and in accordance with the Key Performance Indicators as specified within the respective underpinning contract. Manage all administrative tasks and reports. Answer incoming calls in a professional manner and provide an excellent level of service to patients. Call patients to book initial appointments, theatre and arrange follow-up appointments. Be fully competent in the use of Soliton, System One, ERS, IEP and Patient Portal.
Main duties of the job: We are looking for a responsible Patient Administrator to provide an efficient and effective bookings administrative service. For this role, you should be able to handle medical information discretely. Our ideal candidate will have experience in the medical sector; however, this is not essential.
About us: Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services. We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.
Benefits: We continue to reward our staff with competitive salaries and a great range of employee benefits.
- 25 days annual leave (plus Bank Holidays)
- Option to buy/sell
- Private Healthcare (Benenden)
- Company Pension Scheme
- Life Assurance
- Blue Light Card
- Refer a Friend Scheme
- CPD Opportunities
- Wagestream
- Reward Gateway
- Cycle to Work Scheme
- Smart Tech
- EV Car Scheme
If this role sounds like you, then we would love to hear from you.
Experience: Experience using Soliton, System One, ERS, IEP and Patient Portal.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Patient Administrator employer: Cora Health Group Limited
Cora is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive salaries, generous annual leave, and a range of benefits including private healthcare and CPD opportunities, Cora empowers its staff to thrive in their roles while making a meaningful impact in community healthcare services across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in roles similar to Patient Administrator. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Practice your phone skills! Since you'll be answering calls and booking appointments, make sure you’re comfortable speaking clearly and professionally. Try role-playing with a friend to boost your confidence.
✨Tip Number 3
Familiarise yourself with the software! If you haven’t used Soliton, System One, ERS, IEP, or Patient Portal before, check out online tutorials or guides. Being tech-savvy will give you an edge during interviews.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us at Cora. It shows initiative and helps us get to know you better.
We think you need these skills to ace Patient Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Patient Administrator role. Highlight any relevant experience, especially if you've worked with medical information or in a similar administrative capacity.
Showcase Your Skills:We want to see your skills in action! Mention your familiarity with Soliton, System One, ERS, IEP, and Patient Portal. If you’ve got experience using these systems, let us know how you’ve used them effectively in past roles.
Professional Communication:Since you'll be answering calls and interacting with patients, it's crucial to demonstrate your communication skills. Use a friendly yet professional tone in your application to reflect how you would engage with patients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cora Health Group Limited
✨Know Your Systems
Familiarise yourself with Soliton, System One, ERS, IEP, and Patient Portal before the interview. Being able to discuss your experience or knowledge of these systems will show that you're prepared and serious about the role.
✨Demonstrate Discretion
Since handling medical information is crucial, be ready to discuss how you maintain confidentiality and handle sensitive information. Share examples from past experiences where you’ve successfully managed confidential data.
✨Prioritisation Skills
The job requires effective workload prioritisation. Think of specific instances where you had to manage multiple tasks and how you decided what to tackle first. This will highlight your organisational skills.
✨Customer Service Focus
As a Patient Administrator, providing excellent service is key. Prepare to share examples of how you've gone above and beyond for customers or patients in previous roles. This will demonstrate your commitment to patient care.
