Job summary
The Patient Administrator duties include but are not limited to: To provide an efficient and effective bookings service for public and independent health care services, prioritising workload in accordance with business need. To ensure all work is undertaken to the highest standard and in accordance with the Key Performance Indicators as specified within the respective underpinning contract. This will include the management of all administrative tasks and reports. To answer incoming calls in a professional manner and providing an excellent level of service to patients To call patients to book initial appointments, Theatre and arrange follow up appointments To be fully competent in the use of Soliton, System One, ERS, IEP and Patient Portal
Main duties of the job
We are looking for a responsible Patient Administrator to provide an efficient and effective bookings administrative service. For this role, you should be able to handle medical information discretely. Our ideal candidate will have experience in the medical sector however this is not essential.
About us
Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS
Job description
Job responsibilities
Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services. We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.
Person Specification
Qualifications
Desirable
- N/A
Experience
Desirable
- Administration & Customer Service experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cora Health Group Limited
Address
Norwich
Norwich
Norfolk
NR4 7YB
United Kingdom
Employer's website
http://www.corahealth.co.uk/ (Opens in a new tab)
Patient Administrator in Norwich employer: Cora Health Group Limited
Cora Health Group Limited is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration with senior leaders drives impactful people strategies. With a focus on enhancing performance and service delivery across multiple sites, employees benefit from comprehensive training opportunities and a supportive environment that values innovation and change management.
