Job summary
Acting as the service owner for RIS, PACS and associated imaging systems, ensuring day-to-day operational performance and system availability. Managing system upgrades, releases, patches and configuration changes to maintain stable and effective imaging services. Monitoring service performance against agreed SLAs and KPIs, identifying opportunities for improvement and optimisation. Leading supplier relationships, service reviews and contract management activities to ensure delivery against agreed service standards. Overseeing clinical systems governance, change control processes, clinical safety assurance and regulatory compliance requirements. Leading the investigation and resolution of major incidents, undertaking root cause analysis and implementing corrective actions. Managing imaging system integrations, interfaces and interoperability services, ensuring data flows remain accurate, secure and effective. Driving continuous improvement initiatives, supporting digital transformation projects and identifying opportunities to enhance imaging workflows and efficiency. Acting as the key liaison between IT, clinical teams and suppliers, translating technical information into meaningful operational and clinical outcomes.
Main duties of the job
Significant experience managing RIS, PACS or other healthcare imaging systems within a healthcare environment. Strong knowledge of imaging workflows, clinical systems governance, change management and service delivery best practice. Experience managing third-party suppliers, contracts, system upgrades and business-critical clinical applications. Excellent stakeholder management and communication skills, with the ability to engage effectively with both technical and non-technical audiences. Proven problem-solving and analytical skills, including experience leading incident investigations and root cause analysis. Understanding of information governance, GDPR, cyber security principles and business continuity planning. Degree-level qualification in IT, Healthcare Informatics, Health Information Management or a related discipline (or equivalent experience), with evidence of continued professional development.
About us
Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS
Job description
Job responsibilities
We are looking for an experienced RIS/PACS Manager to join our IMT and Clinical Services teams on a 6-month fixed-term contract. This is a key role responsible for the operational, technical and governance management of our Radiology Information System (RIS), Picture Archiving and Communication System (PACS) and associated imaging platforms. Acting as the accountable owner for imaging systems, you'll ensure services remain secure, compliant, clinically safe and operationally effective, while driving service improvements, supporting digital transformation initiatives and working closely with clinical, operational and supplier partners across the organisation.
Person Specification
Qualifications
Desirable
- Degree-level qualification in IT, Healthcare Informatics, Health Information Management or a related
Experience
Desirable
- Significant experience managing RIS, PACS or other healthcare imaging systems within a healthcare environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cora Health Group Limited
Address
National
Newcastle upon Tyne
Tyne and Wear
NE12 8EU
United Kingdom
Employer's website
http://www.corahealth.co.uk/ (Opens in a new tab)
Imaging Systems Manager - RIS/PACS in Newcastle upon Tyne employer: Cora Health Group Limited
Cora Health Group Limited is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration with senior leaders drives impactful people strategies. With a focus on enhancing performance and service delivery across multiple sites, employees benefit from comprehensive training opportunities and a supportive environment that values innovation and change management.
