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- Tasks: Provide efficient booking services for healthcare, managing calls and appointments.
- Company: Cora, a leading community healthcare provider in the UK.
- Benefits: Competitive salary, 25 days annual leave, and great employee benefits.
- Why this job: Join a team that helps people thrive and make a real difference in healthcare.
- Qualifications: Experience in the medical sector is a plus, but not essential.
- Other info: Opportunity to grow in a supportive and dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
Provide an efficient and effective bookings service for public and independent health care services, prioritising workload in accordance with business need. Ensure all work is undertaken to the highest standard and in accordance with the Key Performance Indicators as specified within the respective underpinning contract. Manage all administrative tasks and reports. Answer incoming calls in a professional manner and provide an excellent level of service to patients. Call patients to book initial appointments, theatre and arrange follow-up appointments. Be fully competent in the use of Soliton, System One, ERS, IEP and Patient Portal.
Main duties of the job: We are looking for a responsible Patient Administrator to provide an efficient and effective bookings administrative service. For this role, you should be able to handle medical information discretely. Our ideal candidate will have experience in the medical sector; however, this is not essential.
About us: Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services. We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.
Benefits: We continue to reward our staff with competitive salaries and a great range of employee benefits. 25 days annual leave (plus...
Patient Administrator in London employer: Cora Health Group Limited
Contact Detail:
Cora Health Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in roles similar to Patient Administrator. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Practice your phone skills! Since you'll be answering calls and booking appointments, make sure you’re comfortable speaking clearly and professionally. Try role-playing with a friend to boost your confidence.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with the software mentioned in the job description, like Soliton and System One. If you can demonstrate your competence during an interview, it’ll give you a serious edge.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us at Cora. It shows initiative and enthusiasm, which we really value.
We think you need these skills to ace Patient Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Patient Administrator role. Highlight any relevant experience in healthcare or administrative tasks, and don’t forget to mention your familiarity with systems like Soliton or System One if you have it!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent service in healthcare. Share any personal experiences that relate to the role and show us how you can contribute to our team.
Showcase Your Communication Skills: As a Patient Administrator, communication is key. In your application, demonstrate your ability to communicate clearly and professionally. Whether it’s through your writing style or examples of past interactions, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Cora!
How to prepare for a job interview at Cora Health Group Limited
✨Know Your Systems
Familiarise yourself with Soliton, System One, ERS, IEP, and Patient Portal before the interview. Being able to discuss your experience or knowledge of these systems will show that you're proactive and ready to hit the ground running.
✨Prioritisation is Key
Since the role involves managing a busy workload, think about examples from your past where you successfully prioritised tasks. Be ready to share how you handled competing demands while maintaining high standards of service.
✨Practice Professional Communication
As you'll be answering calls and interacting with patients, practice your communication skills. Role-play common scenarios with a friend to ensure you can convey information clearly and professionally, especially when booking appointments.
✨Show Your Discretion
Handling medical information requires a level of discretion. Prepare to discuss how you've managed sensitive information in previous roles, highlighting your understanding of confidentiality and professionalism in a healthcare setting.