At a Glance
- Tasks: Help guests with their luggage and ensure a smooth check-in experience.
- Company: Join the vibrant team at Copthorne Tara Hotel London Kensington.
- Benefits: Competitive pay, flexible hours, and a chance to meet diverse guests.
- Other info: Dynamic hotel environment with opportunities for growth and development.
- Why this job: Be the friendly face that makes guests feel welcome and valued.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 22430 - 27414 £ per year.
The Copthorne Tara Hotel London Kensington is seeking a Luggage Porter who will be responsible for assisting arriving guests with their luggage, escorting them to their rooms; assists departing guests with luggage and transportation requirements, to follow-up on miscellaneous guest requests or requirements, to assist the Concierge on duty as necessary in providing guest services.
The Luggage Porter Key Responsibilities will include: Describe all hotel services to guests; provide other information as may be required; follows up on information requested if not known.
Page guests as required, deliver messages, packages or other items to guestrooms or other areas of the hotel as required.
Assist departing guests with their luggage and transportation arrangements, by picking up luggage from guest rooms, and checking it, or bringing it to the entrance, loading it in the taxi/car, etc, as required by the guest.
Assist the Concierge on duty as required by answering the telephone, taking messages, providing information, etc as required by the guest.
Perform any reasonable task as required by Concierge on duty to provide maximum guest service.
Handle luggage for tour group check-ins in accordance with established procedures and to include use of exit buy the luggage room.
The Experience
Luggage Porter employer: Copthorne Tara Hotel London Kensington
The Copthorne Tara Hotel London Kensington is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With a focus on teamwork and customer service excellence, staff members enjoy comprehensive training opportunities and the chance to develop their careers in the hospitality industry, all while working in one of London's most desirable locations.
Contact Details:
Copthorne Tara Hotel London Kensington Recruitment Team
