At a Glance
- Tasks: Register and check out guests, handle enquiries, and support the Reception team.
- Company: Millennium Hotels UK, a place that values your skills and encourages growth.
- Benefits: Career development through M Academy, competitive pay, and a supportive work environment.
- Other info: Great opportunities for career advancement within our hotel brands.
- Why this job: Join a dynamic team and make a positive impact on guest experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 9.9 - 12.1 £ per hour.
Here at Millennium Hotels UK, we value your skills, encourage growth by nurturing your personality, and reward your dedication.
You'll learn not only from fellow colleagues, but also through our M Academy, where you'll be able to advance your career with apprenticeship and develop your career within our Brands.
The Copthorne Tara Hotel London Kensington is seeking Casual Receptionist who will be responsible for: To accurately register guests into the hotel, as well as check guests out of the hotel, making provisions for when the system is down for audit, maintaining records of transactions to be posted onto the live system.
To efficiently respond to any guest enquiries and by communicating effectively to colleagues and superiors.
To assist the Shift Leader by undertaking miscellaneous additional tasks, for example, checking market codes, passport numbers and nationality Provide excellent customer service by ensuring that guests' first impressions are of a courteous and professional Reception team.
To be fully cognisant with the hotel computer system and apply the knowledge in the most appropriate manner according to the guest requirements.
To have full knowledge of Hotel room rates and policies as applied to guest, and to actively earn revenue for the hotel To process non-arrival reservations, researching the booking to make sure it is accurate in all respect.
To be familiar with ...
Casual Receptionist employer: Copthorne Tara Hotel London Kensington
The Copthorne Tara Hotel London Kensington is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With a focus on teamwork and customer service excellence, staff members enjoy comprehensive training opportunities and the chance to develop their careers in the hospitality industry, all while working in one of London's most desirable locations.
Contact Details:
Copthorne Tara Hotel London Kensington Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Receptionist
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Copthorne Tara Hotel London Kensington and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Receptionist
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Copthorne Tara Hotel London Kensington that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Copthorne Tara Hotel London Kensington.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Copthorne Tara Hotel London Kensington get a sense of who you are beyond your experience!
How to prepare for a job interview at Copthorne Tara Hotel London Kensington
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Copthorne Tara Hotel London Kensington and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
