Meetings, Events & Groups Sales Manager

The Copthorne Hotel Slough - Windsor is looking for an experienced Meetings, Events & Groups Sales Manager to lead our dynamic Meetings & Events team. This key role focuses on creating a welcoming and safe environment for both guests and staff, while driving revenue growth and maintaining a professional standard in all interactions.

At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.

Your key responsibilities include:

• Provide leadership and guidance to the Meetings and Events Sales team, including training, development planning, and coaching to ensure high performance.
• Oversee sales systems and processes, ensuring timely client follow-ups and effective conversion of business opportunities.
• Proactively target and secure new direct and agency business in alignment with the hotels sales strategy.
• Manage and develop existing corporate accounts, fostering strong relationships to maximize revenue.
• Conduct site inspections, client consultations, and stay informed on market trends, products, and competitor activities.
• Drive the conversion of Meetings and Events inquiries, supporting the in-house sales team with detailed hotel information, rates, and availability.
• Develop and implement the hotel sales plan to maximize revenue and profit from Meetings, Events, and Group sales.
• Actively pursue new MICE (Meetings, Incentives, Conferences, and Exhibitions) business opportunities to grow market share.
• Arrange and conduct sales appointments with professional follow-up to nurture client relationships.

As Meetings, Events & Groups Sales Manager the essential skills required:

• Previous experience in the hotel industry is essential.
• Familiarity with Delphi and Opera Cloud is desirable, alongside a high level of IT proficiency.
• Exceptional communication and interpersonal abilities, with the capacity to work independently or collaboratively as part of a team.
• A commitment to delivering outstanding customer service, with a resilient and accountable approach.
• The ability to perform under pressure and remain flexible in responding to varied work situations.
• Self-motivated, commercially aware, and results-oriented, with a proactive attitude toward achieving targets.
• Strong understanding of the local market, coupled with the ability to motivate, train, and support the team effectively.

We offer a benefits package including:

• Social Events, Wellbeing and Team Activities
• Training and development
• Sales Incentive plan
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest free Season Ticket Loan Scheme
• 1 Volunteer Day per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• My Millennium discount perks
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme

The Copthorne Hotel Slough-Windsor is ideally situated, close to historical Windsor and the prestigious Slough Trading Estate. The hotel offers 219 comfortable guest rooms, 24-hour concierge service, impeccable customer service and modern amenities, as well as an indoor swimming pool and sauna.

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Lengs Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.