At a Glance
- Tasks: Manage all Food & Beverage operations and ensure excellent customer service.
- Company: Join Millennium Hotels and Resorts, a global leader in hospitality.
- Benefits: Enjoy competitive salary, career development, and worldwide discounts.
- Other info: Exciting opportunities for growth and a vibrant work culture.
- Why this job: Lead a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in food and beverage management or as a Restaurant/Bar Manager.
The predicted salary is between 31500 - 38500 £ per year.
Are you passionate about delivering excellent food and beverage service and thrive off working in a fast-paced environment? Do you enjoy talking to people and have a professional yet friendly attitude? If yes, we'd like to meet you!
We are looking for a dynamic individual that can successfully manage all Food & Beverage operations in the hotel, including our extensive Meetings & Events space which can accommodate up to 500 guests, putting great customer service at the heart of everything they do. Using your creative nature and personality, you will manage the team, leading by example and working with them to drive performance in excellent customer service and profitability through effective upsales and minimum wastage.
For you
- Life Assurance
- Cash Health Plan cover option available
- Career development pathways and regular salary reviews
- Employee Discounted Accommodation and F&B discounts worldwide
- Apprenticeship/Placement/Training opportunities
- Meals Provided on Duty
- FREE car parking
- Social Events, Wellbeing and Team Activities
- Uniform (Laundry / Dry Cleaning for Uniform)
- Length of Service related holiday scheme
- Recommend a Friend Scheme
Salary up to £35,000.00 per annum and many more!
Key responsibilities of our Food and Beverage Manager:
- Ensuring compliance with all health, safety, and other legal requirements relevant to all food, beverage and event space areas
- Managing everyday food and beverage activities, planning and assigning work ensuring you always have the right staffing numbers, handling busy situations yourself in a timely manner with flair, charisma and charm
- Developing your team and improving their performance through coaching and feedback, and creating performance and development goals for all team members, ensuring they are cross trained to cover all areas of F&B including events and function service
- Managing food and beverage inventory procedures. Determining minimum and maximum stocks for all food, beverage, material, and equipment
- Being fully conversant with POS system and ensuring data within is managed correctly and is up-to-date to support the audit process
- Establishing and achieving quality and guest satisfaction goals. Managing all requests and complaints making sure you maintain a high level of guest satisfaction by addressing any issues promptly
- Monitoring food and beverage budgets and controlling expenses related to food, beverage and departmental payroll costs
- Working directly with the General Manager, Operations Manager and Head Chef to identify additional sales opportunities that would create additional revenue
The experience & qualifications required are:
- Previous experience in a food and beverage management position or an experienced Restaurant/Bar Manager looking to step up into their first F&B Manager role
- Attentive, professional customer service skills - leading by example to all
- The ability to manage high demand and skillset to successfully coach all F&B team members
- Experience of processing payments (ideally on Micros) would be advantageous
We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
If this sounds like the perfect opportunity for you then please, apply now!
Food and Beverage Manager in Newcastle upon Tyne employer: Copthorne Hotel Newcastle
Millennium Hotels and Resorts is an exceptional employer, offering a vibrant work culture that prioritises employee development and well-being. With a comprehensive benefits package including career progression opportunities, discounted accommodation, and engaging team activities, you will thrive in a supportive environment while managing a dynamic Food and Beverage team in a bustling hotel setting. Join us to be part of a global brand that values creativity, customer service excellence, and a commitment to your professional growth.
