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- Tasks: Join our front of house team as a Night Receptionist, handling guest check-ins and inquiries.
- Company: Coppid Beech Hotel is a vibrant corporate hotel known for its fun atmosphere and events.
- Benefits: Enjoy free leisure club membership, meals on duty, parking, and huge retail discounts.
- Why this job: Be part of an exciting refurbishment and showcase your skills in a busy, inclusive environment.
- Qualifications: Experience in a similar role and exceptional customer service skills are required.
- Other info: 40 hours per week with potential live-in accommodation available.
The predicted salary is between 20000 - 30000 £ per year.
The Coppid Beech Hotel is looking for aNight Receptionistto join its amazing front of house team.
We are offering a competitive rate of pay together with…
- Free Hotel Leisure club membership worth £696 a year
- Free membership to Health Assured your Employee Assistance Programme
- Free membership to Perks at Work offering huge retail discounts
- Free meals on duty
- Free car parking on site
As ourNight Receptionist, we need you to have experience in a similar environment so you can jump straight in. Able to work using your own initiative you will have exceptional customer service and organisational skills.
Your role includes everything from answering initial enquiries and check in of our guests, through to check out after their stay. You will be friendly, trustworthy and of smart appearance. You will take pride in looking after our hotel and guests throughout the night and ensuring the Reception and Aspen Lounge Bar areas are tidy and ready for the next day.
We are a very busy corporate hotel during the week, but the weekend is where it really takes off with parties, afternoon teas and weddings!
We have a fun inclusive environment in the hotel where you can show off your skills and add value to our team.
Ideally you will have experience with a hotel system such as Opera. We will provide you with on-going training & development. From on-line modules you can access at any time, to personalised plans to help you meet your aspirations.
You will be joining the Coppid Beech at an exciting time as we continue with our multi-million-pound refurbishment.
And here is the small print
- 40 hours 5 days out of 7
- Night Shift
- 28 Days holiday
- Company sick pay scheme
- Workplace pension scheme
- Live-in accommodation may be available (additional cost)
Interested? Then apply today and we look forward to welcoming you to our team.
AMRT1_UKCT
Night Receptionist employer: Coppid Beech Hotel
Contact Detail:
Coppid Beech Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Familiarize yourself with the hotel industry, especially the role of a Night Receptionist. Understanding the specific challenges and responsibilities of this position will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've handled guest inquiries or resolved issues, as this will showcase your ability to excel in a busy hotel environment.
✨Tip Number 3
If you have experience with hotel management systems like Opera, make sure to mention it. If not, consider doing a bit of research or even a short online course to familiarize yourself with such systems, as this could give you an edge.
✨Tip Number 4
Show your enthusiasm for working in a fun and inclusive environment. During your interactions, express your excitement about contributing to the team and being part of the hotel's ongoing refurbishment and development.
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in a hotel or customer service environment. Mention specific roles and responsibilities that align with the Night Receptionist position.
Showcase Your Skills: Demonstrate your exceptional customer service and organizational skills in your application. Provide examples of how you've used these skills in past roles, especially in busy environments.
Express Your Initiative: Since the role requires working independently, include instances where you took initiative in previous jobs. This could be anything from solving guest issues to improving processes.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing, such as 'smart appearance' and 'tidy reception area', to show you understand the role.
How to prepare for a job interview at Coppid Beech Hotel
✨Showcase Your Customer Service Skills
As a Night Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. This will demonstrate your ability to handle inquiries and ensure guest satisfaction.
✨Familiarize Yourself with Hotel Systems
If you have experience with hotel management systems like Opera, be sure to mention it during the interview. If not, do some research on how these systems work, as this knowledge can set you apart from other candidates.
✨Emphasize Your Initiative and Organizational Skills
The role requires someone who can work independently and stay organized during busy nights. Share specific instances where you successfully managed multiple tasks or made decisions on your own to improve operations.
✨Dress Smartly and Be Approachable
First impressions matter! Dress smartly for the interview to reflect the professional image of the hotel. Additionally, practice being friendly and approachable, as these traits are essential for a Night Receptionist.
