At a Glance
- Tasks: Coordinate tenant onboarding and ensure properties are ready for move-in.
- Company: Reputable estate agency with a focus on teamwork and support.
- Benefits: Competitive salary, full training provided, and a dynamic work environment.
- Other info: Opportunities for career growth and development in a supportive team.
- Why this job: Join a fast-paced role where you can make a real difference in tenants' lives.
- Qualifications: Proactive attitude, strong organisational skills, and a full UK driving licence.
The predicted salary is between 27000 - 27000 £ per year.
Location: Bushey Heath, Hertfordshire (with occasional local travel)
Salary: £26,000 – £28,000 per annum
Working Hours: Full-time, 9:00 AM – 6:00 PM Monday to Friday (plus Saturdays on a rota, with a day off in lieu).
Position: Permanent
About the Role
Coppersmith Recruitment are hiring on behalf of our client, a highly reputable estate agency, to find a highly organized Lettings & Tenancy Coordinator. In this central, fast-paced role, you will act as the crucial link between the new business and property management departments. Your primary focus will be delivering a seamless onboarding experience for new tenants, guiding them from the initial application phase right through to their exciting move-in day.
Key Responsibilities
- Tenant Onboarding: Managing the complete application process, including submitting referencing and closely following up to ensure swift approvals.
- Pre-Tenancy Logistics: Coordinating with the property management team and third-party contractors to ensure homes are fully prepared for move-in. This includes organizing pre-tenancy maintenance, booking inventories, cutting keys, and taking meter readings.
- Compliance & Administration: Opening new property files, processing supporting invoices, and guaranteeing that all statutory compliance certificates are in place before a tenancy commences.
- Contract Management: Ensuring all tenancy agreements and specific Landlord terms and conditions are accurately drawn up and signed.
- Communication: Acting as the main point of contact, updating Lettings and Property Management systems accurately, and keeping landlords, tenants, and internal teams consistently informed of progress.
- Field Work: Occasionally stepping out of the Bushey office to conduct property inspections or accompany approved contractors on-site.
- Business Development: Identifying missed sales opportunities and confidently explaining the benefits of rent protection policies to landlords.
What We Are Looking For
This is a highly process-driven and task-oriented position. You do not need specific industry qualifications, as full training will be provided. However, you will need:
- A proactive, enthusiastic, and 'can-do' attitude.
- Exceptional organizational skills with the ability to thrive under pressure in a busy environment.
- A collaborative team spirit, always ready to step in and ensure the tenant's experience is overwhelmingly positive.
- A full UK driving license and access to your own vehicle, as local property visits are required (you will not need to transport clients).
Interview Process
To ensure a smooth hiring journey, the interview process will be conducted in two stages:
- Stage 1: A brief telephone interview (15–20 minutes) to discuss your background and the role.
- Stage 2: A face-to-face interview.
Lettings & Tenancy Coordinator employer: Coppersmith Recruitment
Join a highly reputable estate agency in Bushey Heath, Hertfordshire, where you will thrive in a supportive and dynamic work environment. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring you are well-equipped to excel in your role as a Lettings & Tenancy Coordinator. Enjoy a collaborative culture that values teamwork and provides the chance to make a meaningful impact on tenants' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings & Tenancy Coordinator
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to the Lettings & Tenancy Coordinator role. Think about how your skills align with their needs and be ready to share specific examples from your past experiences.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about the opportunity. We’re excited to see what you bring to the table!
We think you need these skills to ace Lettings & Tenancy Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Lettings & Tenancy Coordinator role. Highlight your organisational skills and any relevant experience that shows you can handle a busy environment like ours.
Show Your Enthusiasm:We love a proactive attitude! In your application, let us know why you're excited about this role and how you can contribute to creating a positive experience for our tenants.
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points where possible to make your skills and experiences stand out. We appreciate clarity and brevity!
Apply Through Our Website:Don’t forget to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Coppersmith Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Lettings & Tenancy Coordinator role. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare Real-Life Examples
Think of specific situations from your past experiences where you've demonstrated the skills required for this role, like organisation and communication. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how you can add value.
✨Show Your Enthusiasm
A proactive and enthusiastic attitude is key for this role. During the interview, express your excitement about the opportunity and how you can contribute to creating a positive tenant experience. A genuine passion for helping others will set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or what success looks like in this role. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether the company is the right fit for you.
