Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage lettings, build relationships with tenants and landlords, and ensure compliance with regulations.
- Company: Join a reputable estate agency in Bushey with a strong team culture.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact in the property market while developing your leadership skills.
- Qualifications: 2+ years in lettings, strong communication skills, and a customer-focused attitude.
- Other info: Fast-paced role with opportunities for professional development and team leadership.
The predicted salary is between 30000 - 40000 £ per year.
Coppersmith are proud to partner with a reputable estate agents who are seeking a new lettings manager for their office in Bushey.
Key Responsibilities:
- Tenant and Landlord Liaison: Build and maintain strong relationships with tenants and landlords, providing advice and updates on tenancy matters. Assist in negotiating tenancy agreements and rent reviews. Respond to tenant inquiries promptly, ensuring a high level of customer satisfaction.
- Lettings Administration: Manage the application and referencing process for prospective tenants. Coordinate the preparation and signing of tenancy agreements and other legal documentation. Ensure all paperwork and tenancy records are kept up-to-date and compliant with legal requirements.
- Compliance & Legislation: Ensure that the lettings department is fully compliant with all relevant industry regulations, including housing laws and health and safety standards. Keep up to date with changes in relevant legislation and ensure the team adheres to these standards.
- Sales and Business Development: Actively contribute to the business development strategy by identifying new lettings opportunities and promoting the agency’s services to potential clients. Conduct property valuations, follow up valuations to ensure strong conversion rates are achieved. Meeting or exceeding monthly & quarterly performance targets, whilst delivering exceptional customer service at all times. Support marketing initiatives to increase the agency’s market presence, including conducting property viewings and following up on leads.
- General Administration & Reporting: Assist in preparing regular reports on lettings performance, property availability, and market trends – attending monthly Managers’ Meetings to present branch performance statistics. Maintain accurate records of all lettings activities, including viewings, applications, and tenant communications. Supporting the Property Management team with daily tasks where required.
- Team Management & Leadership: Plan, direct and lead the operations of the Lettings team ensuring consistency of service levels and compliance. Coach and develop the Lettings team to meet and exceed branch forecasts.
EXPERIENCE:
- Minimum 2 years experience in lettings, and a minimum of 1 year in a Senior Negotiator or Management role is essential.
- Experience of lettings valuing, with demonstratable conversion rates.
- Strong understanding of lettings processes, tenant legislation, and property management best practices.
- Knowledge of the local area and market in which we operate.
- Ability to work in a fast-paced environment.
SKILLS & ATTRIBUTES:
- Excellent written and verbal communication skills, with the ability to interact professionally with tenants, landlords, and colleagues.
- Strong time management and organisational skills, with the ability to prioritise tasks and manage multiple responsibilities.
- A customer-focused attitude with the ability to handle challenging situations and resolve conflicts.
- Proficient in Microsoft Office and lettings agency software platforms (Acquaint CRM/FixFlo/Goodlord).
Essential requirements:
- Driving license and own vehicle.
- A relevant qualification in property management is preferred but not essential.
If this sounds like YOU then please get in touch.
Lettings Manager employer: Coppersmith Recruitment
Contact Detail:
Coppersmith Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the lettings industry and let them know you're on the hunt for a Lettings Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their services and recent achievements. This will help you tailor your responses and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice common interview questions related to lettings management. Think about your past experiences and how they align with the responsibilities listed in the job description. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Lettings Manager
Some tips for your application 🫡
Read the Job Specs Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what we're looking for in a Lettings Manager, so tailor your application to highlight your relevant experience and skills.
Show Off Your Communication Skills: Since this role involves liaising with tenants and landlords, it's crucial to showcase your excellent written communication skills. Use clear and professional language in your application, and don’t forget to proofread for any typos or errors!
Highlight Your Experience: Make sure to emphasise your previous lettings experience, especially if you've held a senior role before. We love seeing quantifiable achievements, so if you've improved conversion rates or customer satisfaction, shout about it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Coppersmith Recruitment
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the lettings process and current legislation. Brush up on tenant rights, landlord obligations, and any recent changes in housing laws. This will not only show your expertise but also demonstrate your commitment to staying informed.
✨Showcase Your People Skills
As a Lettings Manager, building relationships is key. Prepare examples of how you've successfully managed tenant and landlord interactions in the past. Think about times when you resolved conflicts or provided exceptional customer service – these stories will highlight your interpersonal skills.
✨Be Ready to Discuss Performance Metrics
Since the role involves meeting performance targets, be prepared to talk about your previous achievements. Bring specific numbers or examples of how you’ve contributed to business development and improved conversion rates. This will help you stand out as a results-driven candidate.
✨Dress the Part
First impressions matter! Dress professionally to reflect the image of the agency. A smart outfit not only boosts your confidence but also shows that you take the opportunity seriously. Remember, you’re not just applying for a job; you’re representing the agency’s brand.
