Cleaning Site Manager

Overview: Coppersmith Recruitment and Services is seeking an experienced and motivated Cleaning Site Manager for a busy distribution centre in Coventry. This is a six-month fixed-term contract with the potential for further opportunities. You will play a critical role in ensuring operational excellence, leading a team of cleaning professionals, and managing customer relationships to maintain high service standards., * Operational Management:

• Oversee day-to-day cleaning operations, ensuring high service standards.

• Conduct weekly and monthly site audits to assess quality and performance.

• Manage and develop relationships with internal teams, clients, and suppliers to drive continuous improvement.

• Implement operational changes requested by the client and lead lean operations.

• Maintain and expand customer expectations to align with business objectives.

• Customer and Staff Engagement:

• Conduct site walks with customers and identify areas for improvement.

• Develop and maintain effective relationships with key customers.

• Identify, negotiate, and implement continuous improvements with customers, staff, and suppliers.

• Team Leadership and Development:

• Recruit, lead, and develop the cleaning team, ensuring clear succession planning.

• Ensure appropriate inductions and training plans are in place for all team members.

• Appraise performance against agreed objectives and implement development plans.

• Enforce and monitor disciplinary and grievance practices as per company policies.

• Apply the company’s safety management system and ensure compliance with health and safety regulations.

• Implement the company’s People Plan and drive staff engagement activities.

• Experience: Previous cleaning management experience preferred, though training will be provided.

• Communication Skills: Ability to communicate effectively at all levels, both within the team and with clients.

• Flexibility: Able to work to set schedules and on your own initiative. Must be willing to work flexible hours, including early starts, late finishes, and occasional weekend work to support 24/7 operations.

• Proactive Approach: Able to work both proactively and reactively, taking on a variety of tasks both inside and outside the role’s remit.

• Attention to Detail: Strong analytical skills and attention to detail in all aspects of work.

• IT Skills: Proficiency in IT systems, with the ability to write and deliver contractual reports.

• Goal-Oriented: Focused and determined to meet deadlines and achieve team targets.

• Leadership: Able to motivate and develop others within the team and identify future talent.

• Health and Safety Knowledge: A solid understanding of health and safety policies and the ability to ensure compliance on-site., * Facilities management: 1 year (required)