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- Tasks: Plan and schedule field staff to boost productivity and streamline operations.
- Company: Join a dynamic team in Chertsey with a focus on efficiency and teamwork.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Ideal for those who thrive in a fast-paced, collaborative setting.
- Why this job: Make a real impact by optimising schedules and enhancing service delivery.
- Qualifications: Strong communication skills and proficiency in Excel; customer-focused mindset.
Location: Chertsey
Due to the office location you will need your own transport.
Job Overview:
As a Scheduler/Planner, you will play a crucial role in supporting our business operations and values. You will be responsible for planning and scheduling field staff efficiently to maximize productivity and minimize travel time. You will schedule preventative and regular maintenance with minimal disruption, ensuring that engineers' skill sets align with operational requirements. You will also manage customer/client appointments within the correct SLAs.
Key Responsibilities:
- Plan and organise engineer diaries effectively.
- Maximize productivity while minimizing travel time.
- Proactively monitor and communicate with field staff throughout the day.
- Ensure real-time communication and track job progress to completion.
- Liaise between indoor and outdoor teams to ensure smooth operations.
- Support first-time fix solutions whenever possible.
- Address issues promptly to minimize disruption.
Key Skills & Requirements:
- Excellent communication skills with experience in Repairs, Service, and Maintenance.
- Strong geographical knowledge.
- Exceptional time management skills.
- Proficiency in Excel, Word, and CAFM systems.
- Logical thinker with great attention to detail.
- Customer-focused approach to work.
Scheduler Planner employer: Copperfield Recruitment
Contact Detail:
Copperfield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler Planner
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on a Scheduler/Planner role that’s not even advertised yet.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain how your skills match their needs. Highlight your experience in planning and scheduling, and don’t forget to mention your customer-focused approach.
✨Tip Number 3
Stay organised! Keep track of all your applications and follow up if you haven’t heard back. A quick email to check in shows your enthusiasm and keeps you on their radar.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Scheduler Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Scheduler/Planner role. Highlight your experience in planning and scheduling, especially if you've worked with field staff before. We want to see how your skills align with our needs!
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your experience in liaising between teams. Use examples that demonstrate how you’ve effectively communicated in past roles.
Be Detail-Oriented: Attention to detail is crucial for a Scheduler/Planner. When writing your application, make sure to proofread for any errors and ensure your application reflects your logical thinking and organisational skills.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Copperfield Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of scheduling and planning. Familiarise yourself with the tools mentioned in the job description, like Excel and CAFM systems. Being able to discuss how you've used these tools in past roles will show you're ready to hit the ground running.
✨Show Off Your Communication Skills
As a Scheduler/Planner, communication is key. Prepare examples of how you've effectively liaised between teams or managed client appointments in the past. This will demonstrate your ability to keep everyone on the same page and ensure smooth operations.
✨Demonstrate Your Time Management Skills
Think of specific instances where you've maximised productivity while minimising travel time. Be ready to discuss how you prioritise tasks and manage schedules efficiently. This will highlight your ability to handle the responsibilities of the role.
✨Be Customer-Focused
Prepare to talk about how you've addressed customer needs in previous roles. Share examples of how you've ensured first-time fix solutions or resolved issues promptly. This will show that you understand the importance of a customer-focused approach in your work.