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For Companies Location: Chertsey. Due to the office location you will need your own transport.
Job Overview: As a Scheduler/Planner, you will play a crucial role in supporting our business operations and values. You will be responsible for planning and scheduling field staff efficiently to maximize productivity and minimize travel time. You will schedule preventative and regular maintenance with minimal disruption, ensuring that engineers' skill sets align with operational requirements. You will also manage customer/client appointments within the correct SLAs.
Key Responsibilities:
- Plan and organise engineer diaries effectively.
- Maximize productivity while minimizing travel time.
- Proactively monitor and communicate with field staff throughout the day.
- Ensure real-time communication and track job progress to completion.
- Liaise between indoor and outdoor teams to ensure smooth operations.
- Support first-time fix solutions whenever possible.
- Address issues promptly to minimize disruption.
Key Skills & Requirements:
- Excellent communication skills with experience in Repairs, Service, and Maintenance.
- Strong geographical knowledge.
- Exceptional time management skills.
- Proficiency in Excel, Word, and CAFM systems.
- Logical thinker with great attention to detail.
- Customer-focused approach to work.
Scheduler Planner employer: Copperfield Recruitment
At Copperfield Recruitment Ltd, we pride ourselves on being an excellent employer, offering a supportive work culture that values communication and teamwork. Located in Chertsey, our office provides a dynamic environment where you can grow your skills as a Scheduler/Planner, with opportunities for professional development and a focus on employee well-being. Join us to be part of a team that prioritises efficiency and customer satisfaction while enjoying the benefits of a collaborative workplace.
Contact Detail:
Copperfield Recruitment Recruiting Team