At a Glance
- Tasks: Combine customer service with local driving tasks in a dynamic hybrid role.
- Company: Established business with a focus on customer satisfaction and support.
- Benefits: Competitive salary, varied work environment, and opportunities for growth.
- Other info: Join a supportive team and enjoy a mix of office and driving duties.
- Why this job: Perfect for those who love being active and engaging with customers.
- Qualifications: Experience in customer service, strong communication skills, and a full UK driving licence.
The predicted salary is between 24000 - 30000 £ per year.
A well established business is looking for an organised Customer Service Administrator and Driver for a varied hybrid role combining office-based customer service/admin with regular local driving tasks.
This position suits someone who enjoys being on the go, can handle customers professionally, and is happy juggling office tasks with short local runs for deliveries/collections and straightforward on-site support tasks.
Key duties:- Handling inbound customer enquiries via phone and email
- Logging requests accurately and updating customer details on the system
- Chasing updates internally and keeping customers informed
- General office admin: emails, documentation, record keeping and basic reporting
- Regular local driving tasks including deliveries and collections
- Completing straightforward on-site support tasks and feeding back updates to the office
- Experience in a customer service admin / office support role (busy environment)
- Confident, calm communicator - good on the phone and by email
- Organised and reliable with strong attention to detail
- Full UK driving licence and happy driving locally as part of the role
Customer Service Administrator and Driver employer: Copperfield Recruitment
Copperfield Recruitment is an excellent employer, offering a vibrant work culture in Byfleet that fosters collaboration and innovation. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while being part of a supportive team dedicated to achieving success together.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator and Driver
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the business. Understand their values and what they do. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Customer Service Administrator and Driver. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a chance to reiterate why you’re the perfect fit for the job!
We think you need these skills to ace Customer Service Administrator and Driver
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service roles. We want to see how you've handled inquiries and resolved issues, so share specific examples that showcase your calm communication style.
Be Organised and Detail-Oriented:Since this role involves juggling various tasks, it's crucial to demonstrate your organisational skills. Mention any tools or methods you use to keep track of your work and ensure accuracy in your admin tasks.
Tailor Your Application:Take a moment to customise your application for this specific role. Use keywords from the job description to show us that you understand what we're looking for and how you fit the bill.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're proactive!
How to prepare for a job interview at Copperfield Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key duties like handling customer enquiries and managing office admin tasks. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Show Off Your Communication Skills
As a Customer Service Administrator, you'll need to communicate effectively. Practice answering common interview questions clearly and confidently. Use examples from your past experiences to showcase your ability to handle customer interactions both over the phone and via email.
✨Be Ready to Discuss Your Organisational Skills
This role requires strong organisational skills, so be prepared to discuss how you manage your time and tasks. Think of specific instances where you successfully juggled multiple responsibilities, especially in a busy environment, and share those stories during your interview.
✨Demonstrate Your Driving Experience
Since driving is a part of the job, be ready to talk about your driving experience. Mention your full UK driving licence and any relevant driving roles you've had. If you have examples of how you’ve managed deliveries or collections efficiently, share those too!
