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- Tasks: Organise engineer schedules, call customers, and ensure job completion.
- Company: Join Copperfield Recruitment, a dynamic agency focused on connecting talent with opportunities.
- Benefits: Enjoy a structured work schedule from 8.30 to 5pm, Monday to Friday.
- Why this job: Perfect for those who thrive in busy environments and love problem-solving.
- Qualifications: Proficiency in Excel and Word, plus strong organisational and communication skills.
- Other info: Immediate start available; own transport required due to office location.
The predicted salary is between 24000 - 36000 £ per year.
Temporary Customer Service Administrator – Immediate start Location: Chertsey, Office based role and due to the office location you will need your own transport. Hours: 8.30 – 5pm Mon – Fri Key Responsibilities: Plan and organise engineer schedules and diaries. Calling customers to arrange appointments Proactively monitor and communicate with field staff Coordinate with the teams to ensure job completion. About You: You’ll thrive in a busy environment and have exceptional organisational and communication skills. Ideally, you’ll bring:. Proficiency in Excel and Word. A logical, customer-focused approach to problem-solving. Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer
Customer Service Administrator employer: Copperfield Recruitment
Contact Detail:
Copperfield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, like Excel and Word. Being able to demonstrate your proficiency during the interview can set you apart from other candidates.
✨Tip Number 2
Prepare examples of how you've successfully managed schedules or coordinated teams in previous roles. This will showcase your organisational skills and ability to thrive in a busy environment, which is crucial for this position.
✨Tip Number 3
Practice your communication skills by role-playing customer interactions. Since you'll be calling customers to arrange appointments, being confident and clear in your communication will help you make a great impression.
✨Tip Number 4
Research the company and its values before the interview. Understanding their approach to customer service will allow you to align your answers with their expectations, demonstrating that you're a good fit for their team.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Make sure to emphasise your organisational and communication skills in your CV and cover letter. Mention your proficiency in Excel and Word, as these are essential for the role.
Craft a Strong Cover Letter: Write a personalised cover letter that addresses why you are a good fit for the role. Use specific examples from your past experiences to demonstrate your customer-focused approach and problem-solving abilities.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Copperfield Recruitment
✨Showcase Your Organisational Skills
As a Customer Service Administrator, you'll need to demonstrate your ability to plan and organise effectively. Prepare examples from your past experiences where you successfully managed schedules or coordinated tasks, highlighting your attention to detail.
✨Communicate Clearly
Exceptional communication skills are crucial for this role. During the interview, practice articulating your thoughts clearly and concisely. You might also want to prepare for common customer service scenarios to showcase your problem-solving approach.
✨Familiarise Yourself with Excel and Word
Proficiency in Excel and Word is essential for this position. Brush up on your skills and be ready to discuss how you've used these tools in previous roles. If possible, mention specific functions or features that you are comfortable with.
✨Demonstrate a Customer-Focused Mindset
The job requires a logical, customer-focused approach to problem-solving. Think of examples where you went above and beyond for a customer or resolved an issue effectively. This will show your potential employer that you prioritise customer satisfaction.
