At a Glance
- Tasks: Reconnect with customers and build lasting relationships in a friendly team.
- Company: Join a supportive company that values genuine communication.
- Benefits: Competitive salary, performance bonus, and hybrid working after training.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Make a real impact by helping businesses discover our products.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 20000 - 20000 £ per year.
Location: Camberley (office-based during training, hybrid working after probation)
Hours: Approximately 25 hours per week
Salary: 30,000 FTE (20,000 pro rata) plus performance bonus
We are looking for an organised, confident communicator to join our friendly team in a varied customer-focused role. This position is ideal for someone who enjoys speaking to people, building relationships and keeping in touch with customers. Much of the role involves reconnecting with previous customers, maintaining existing relationships and introducing our products to new businesses within our target market. This isn’t a high-pressure sales environment. Success comes from having genuine conversations, understanding customers' needs and building long-term relationships.
The Role
- Reconnect with previous customers and strengthen existing relationships.
- Contact businesses that would benefit from our products.
- Build rapport over the telephone and by email.
- Manage follow-up activity and customer enquiries.
- Keep CRM records accurate and up to date.
- Provide weekly updates on customer activity and opportunities.
- Occasionally support the team at trade exhibitions and events.
About You
You’ll enjoy this role if you:
- Love talking to people and building relationships.
- Are naturally organised and good at following things through.
- Have experience in customer service, account management.
Customer Account Manager (Part-Time) employer: Copperfield Recruitment
Join our vibrant team in Camberley as a Customer Account Manager, where you'll enjoy a supportive work culture that prioritises genuine customer relationships over high-pressure sales tactics. With flexible hybrid working options after your probation and opportunities for personal growth, we offer a rewarding environment that values your contributions and encourages meaningful interactions with clients. Experience the satisfaction of reconnecting with customers and making a real impact in their businesses while enjoying a competitive salary and performance bonuses.
