At a Glance
- Tasks: Reconnect with customers and build lasting relationships in a friendly team.
- Company: Join a supportive team at Copperfield Recruitment Ltd.
- Benefits: Enjoy part-time hours, competitive salary, and performance bonuses.
- Other info: Hybrid working after probation with opportunities for growth.
- Why this job: Make a real difference while developing your communication skills.
- Qualifications: Experience in customer service or account management is a plus.
The predicted salary is between 31000 - 31000 £ per year.
Location: Camberley (office-based during training, hybrid working after probation)
Hours: Approximately 25 hours per week
Salary: £30,000 FTE (£20,000 pro rata) plus performance bonus
We're looking for an organised, confident communicator to join our friendly team in a varied customer-focused role. This position is ideal for someone who enjoys speaking to people, building relationships and keeping in touch with customers. Much of the role involves reconnecting with previous customers, maintaining existing relationships and introducing our products to new businesses within our target market. This isn't a high-pressure sales environment. Success comes from having genuine conversations, understanding customers' needs and building long-term relationships.
The Role
- Reconnect with previous customers and strengthen existing relationships.
- Contact businesses that would benefit from our products.
- Build rapport over the telephone and by email.
- Manage follow-up activity and customer enquiries.
- Keep CRM records accurate and up to date.
- Provide weekly updates on customer activity and opportunities.
- Occasionally support the team at trade exhibitions and events.
About You
You'll enjoy this role if you:
- Love talking to people and building relationships.
- Are naturally organised and good at following things through.
- Have experience in customer service, account management, business development or B2B customer support.
- Are confident on the telephone.
- Can work independently whilst enjoying being part of a small team.
- Have good IT skills and are comfortable using CRM systems.
What We Offer
- Part-time hours with hybrid working after probation.
- Friendly, supportive team environment.
- Competitive salary plus performance-related bonus.
- A varied role where you'll genuinely make a difference to the business.
Customer Account Manager (Part-Time) in Camberley employer: Copperfield Recruitment
At Copperfield Recruitment Ltd, we pride ourselves on being an excellent employer, offering a friendly and supportive team environment in Camberley. Our part-time Customer Account Manager role provides flexible hybrid working after probation, competitive salary with performance bonuses, and the opportunity to genuinely make a difference through meaningful customer interactions. We are committed to employee growth and fostering long-term relationships, making this a rewarding place to develop your career.
