At a Glance
- Tasks: Reconnect with customers and build lasting relationships through genuine conversations.
- Company: Friendly team in a supportive environment, focused on customer satisfaction.
- Benefits: Competitive salary, performance bonus, and flexible hybrid working after training.
- Other info: Opportunity to grow in a dynamic role with varied responsibilities.
- Why this job: Perfect for those who love connecting with people and making a difference.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 20000 £ per year.
Location: Camberley (office-based during training, hybrid working after probation)
Hours: Approximately 25 hours per week
Salary: £30,000 FTE (£20,000 pro rata) plus performance bonus
We're looking for an organised, confident communicator to join our friendly team in a varied customer-focused role. This position is ideal for someone who enjoys speaking to people, building relationships and keeping in touch with customers. Much of the role involves reconnecting with previous customers, maintaining existing relationships and introducing our products to new businesses within our target market.
This isn't a high-pressure sales environment. Success comes from having genuine conversations, understanding customers' needs and building long-term relationships.
The Role
- Reconnect with previous customers and strengthen existing relationships.
- Contact businesses that would benefit from our products.
- Build rapport over the telephone and by email.
- Manage follow-up activity and customer enquiries.
- Keep CRM records accurate and up to date.
- Provide weekly updates on customer activity and opportunities.
- Occasionally support the team at trade exhibitions and events.
About You
You'll enjoy this role if you:
- Love talking to people and building relationships.
- Are naturally organised and good at following things through.
Customer Account Manager (Part-Time) in Surrey employer: Copperfield Recruitment Ltd
Join our vibrant team in Camberley as a Customer Account Manager, where you'll thrive in a supportive work culture that values genuine connections and customer satisfaction. We offer flexible hybrid working after your probation period, competitive salary, and performance bonuses, alongside opportunities for personal and professional growth. Our commitment to employee well-being and development makes us an excellent employer for those seeking meaningful and rewarding work.
Contact Details:
Copperfield Recruitment Ltd Recruitment Team
