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- Tasks: Plan and schedule field staff to boost productivity and minimise travel time.
- Company: Join a dynamic team at Copperfield Recruitment, dedicated to efficient operations.
- Benefits: Enjoy a competitive salary and the chance to work in a supportive environment.
- Why this job: Be part of a role that directly impacts business success and customer satisfaction.
- Qualifications: Strong communication, time management, and Excel skills are essential.
- Other info: Own transport is required due to office location.
The predicted salary is between 22000 - 24000 £ per year.
Location: Chertsey
Salary: £26-28,000
Due to the office location you will need your own transport.
Job Overview:
As a Scheduler/Planner, you will play a crucial role in supporting our business operations and values. You will be responsible for planning and scheduling field staff efficiently to maximize productivity and minimize travel time. You will schedule preventative and regular maintenance with minimal disruption, ensuring that engineers' skill sets align with operational requirements. You will also manage customer/client appointments within the correct SLAs.
Key Responsibilities:
- Plan and organise engineer diaries effectively.
- Maximize productivity while minimizing travel time.
- Proactively monitor and communicate with field staff throughout the day.
- Ensure real-time communication and track job progress to completion.
- Liaise between indoor and outdoor teams to ensure smooth operations.
- Support first-time fix solutions whenever possible.
- Address issues promptly to minimize disruption.
Key Skills & Requirements:
- Excellent communication skills
- Strong geographical knowledge.
- Exceptional time management skills.
- Proficiency in Excel, Word.
- Logical thinker with great attention to detail.
- Customer-focused approach to work.
Scheduling Administrator employer: Copperfield Recruitment Ltd
Contact Detail:
Copperfield Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Administrator
✨Tip Number 1
Familiarise yourself with the geographical area around Chertsey. Understanding local routes and traffic patterns can give you an edge in demonstrating your ability to maximise productivity and minimise travel time for field staff.
✨Tip Number 2
Brush up on your Excel skills, especially functions related to scheduling and data management. Being able to showcase your proficiency in Excel during the interview can set you apart as a candidate who is ready to handle the scheduling demands of the role.
✨Tip Number 3
Prepare examples of how you've effectively communicated with teams in previous roles. Highlighting your communication skills will be crucial, as the job requires liaising between indoor and outdoor teams to ensure smooth operations.
✨Tip Number 4
Think about scenarios where you've had to manage multiple tasks or appointments under tight deadlines. Being able to discuss your time management strategies will demonstrate your capability to handle the responsibilities of a Scheduler/Planner.
We think you need these skills to ace Scheduling Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Scheduler/Planner role. Emphasise your communication skills, time management abilities, and proficiency in Excel and Word.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your background makes you a great fit. Mention specific examples of how you've maximised productivity or managed schedules effectively in previous positions.
Highlight Geographical Knowledge: Since strong geographical knowledge is essential for this role, include any relevant experience or qualifications that demonstrate your familiarity with the area where the company operates.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Scheduler/Planner.
How to prepare for a job interview at Copperfield Recruitment Ltd
✨Showcase Your Organisational Skills
As a Scheduling Administrator, your ability to plan and organise is key. Be prepared to discuss specific examples of how you've effectively managed schedules or prioritised tasks in the past.
✨Demonstrate Communication Proficiency
Excellent communication skills are essential for this role. During the interview, highlight instances where you successfully liaised between teams or resolved conflicts through effective communication.
✨Familiarise Yourself with Geographical Knowledge
Strong geographical knowledge is a requirement for this position. Brush up on the areas relevant to the job and be ready to discuss how you would optimise travel routes for field staff.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle scheduling conflicts or unexpected changes in engineer availability, and be ready to share your thought process.
