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- Tasks: Manage high-volume bookings and schedule appointments for a mobile team.
- Company: Dynamic service-led business focused on client satisfaction.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Why this job: Join a fast-paced role where your organisational skills make a real difference.
- Qualifications: Experience in scheduling or bookings coordination and strong communication skills.
- Other info: Exciting opportunity to thrive in a busy, client-facing environment.
The predicted salary is between 24000 - 28800 £ per year.
A busy, service-led business is looking for an organised Maintenance Planner Scheduler to take ownership of high-volume inbound bookings and day-to-day scheduling. This is a fast-paced, client-facing role where you will be responsible for allocating appointments to a mobile field-based team, managing workloads, handling changes, and making sure client requests are covered - even when diaries are tight.
Responsibilities
- Managing inbound bookings via phone, email and online portals
- Scheduling and allocating work to a field-based team based on location, availability and workload
- Using bespoke bookings software to manage diaries, updates and last-minute changes
- Re-scheduling cancelled or amended appointments quickly and accurately
- Coordinating visits and maintaining clear scheduling records
- Handling customer booking queries and updating contact details
- Supporting report/admin workflow tasks linked to appointments
- Liaising with clients and customers to keep bookings running smoothly
Qualifications / Experience
- Proven experience in bookings coordination, resource scheduling, despatch or planning in a high-volume environment
- Strong communication skills and the ability to build positive client relationships
- Organised with excellent attention to detail and the ability to manage changing schedules
- Experience with bespoke scheduling or bookings software and the ability to learn new systems quickly
Maintenance Planner Scheduler employer: Copperfield Recruitment Ltd
Contact Detail:
Copperfield Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Planner Scheduler
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show that you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your communication skills! Since this role is client-facing, being able to articulate your thoughts clearly and confidently will set you apart. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Be proactive in your follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Maintenance Planner Scheduler
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Maintenance Planner Scheduler, being organised is key! Make sure your application highlights your experience in managing bookings and scheduling. Use specific examples to show how you’ve handled high-volume environments before.
Communicate Clearly: We love a confident communicator! In your written application, demonstrate your ability to build positive relationships. Use clear and concise language to show that you can handle client queries effectively.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us that you’re genuinely interested in the role and understand what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Copperfield Recruitment Ltd
✨Know Your Software
Familiarise yourself with the bespoke scheduling software mentioned in the job description. If you can, try to get a demo or a trial version to play around with before the interview. Being able to discuss your experience with similar systems will show that you're proactive and ready to hit the ground running.
✨Showcase Your Organisation Skills
Prepare examples of how you've successfully managed high-volume bookings in the past. Think about specific situations where you had to juggle multiple tasks or adapt to last-minute changes. This will demonstrate your organisational skills and ability to handle pressure.
✨Communicate Clearly
Since this role involves liaising with clients and customers, practice articulating your thoughts clearly and confidently. You might want to role-play common scenarios, like handling a booking query or explaining a scheduling change, to showcase your communication skills during the interview.
✨Be Solutions-Focused
Prepare to discuss how you've approached challenges in previous roles. Think of instances where you had to think on your feet to resolve issues quickly. Highlighting your solutions-focused mindset will resonate well with the fast-paced nature of the job.
