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- Tasks: Organise engineer schedules, call customers, and ensure job completion.
- Company: Join Copperfield Recruitment Ltd, a dynamic recruitment agency focused on equal opportunities.
- Benefits: Enjoy a structured work schedule with Monday to Friday hours.
- Why this job: Perfect for those who thrive in busy environments and love problem-solving.
- Qualifications: Proficiency in Excel and Word, plus strong organisational skills required.
- Other info: Immediate start available; own transport needed due to office location.
The predicted salary is between 24000 - 36000 £ per year.
Temporary Customer Service Administrator – Immediate start
Location: Chertsey, Office based role. Due to the office location, you will need your own transport.
Hours: 8.30 – 5pm Mon – Fri
Key Responsibilities:
- Plan and organise engineer schedules and diaries.
- Call customers to arrange appointments.
- Proactively monitor and communicate with field staff.
- Coordinate with the teams to ensure job completion.
About You:
You’ll thrive in a busy environment and have exceptional organisational and communication skills. Ideally, you’ll bring:
- Proficiency in Excel and Word.
- A logical, customer-focused approach to problem-solving.
Unfortunately, due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application, please assume you have been unsuccessful on this occasion.
Please note that by applying for this vacancy, you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy, which can be found on our website, and give us consent to contact you.
Copperfield Recruitment Ltd is acting as a recruitment agency for this vacancy and is an equal opportunities employer.
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Customer Service Administrator employer: Copperfield Recruitment Ltd
Contact Detail:
Copperfield Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, like Excel and Word. Being able to demonstrate your proficiency during any discussions will set you apart from other candidates.
✨Tip Number 2
Prepare examples of how you've successfully managed schedules or coordinated teams in previous roles. This will showcase your organisational skills and ability to thrive in a busy environment, which is crucial for this position.
✨Tip Number 3
Research the company and its values. Understanding their approach to customer service will help you align your answers during any interviews and show that you're genuinely interested in the role.
✨Tip Number 4
Since this role requires proactive communication, think of ways to demonstrate your communication skills. You could prepare questions to ask during the interview that reflect your understanding of the role and the company.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Make sure to emphasise your organisational and communication skills in your CV and cover letter. Mention your proficiency in Excel and Word, as these are essential for the role.
Craft a Strong Cover Letter: Write a personalised cover letter that explains why you are interested in the position and how your background makes you a suitable candidate. Use specific examples to demonstrate your problem-solving abilities and customer-focused approach.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Copperfield Recruitment Ltd
✨Showcase Your Organisational Skills
As a Customer Service Administrator, you'll need to demonstrate your ability to plan and organise effectively. Be prepared to discuss specific examples from your past experiences where you successfully managed schedules or coordinated tasks.
✨Communicate Clearly
Exceptional communication skills are crucial for this role. During the interview, practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you resolved customer issues through effective communication.
✨Demonstrate Proficiency in Excel and Word
Since proficiency in Excel and Word is mentioned in the job description, be ready to discuss your experience with these tools. You could mention specific functions or features you are comfortable with, and how you've used them in previous roles.
✨Prepare for Problem-Solving Questions
A logical, customer-focused approach to problem-solving is key for this position. Anticipate questions that assess your problem-solving abilities and think of examples where you successfully navigated challenges while keeping the customer in mind.
