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- Tasks: Set up new customer accounts and provide admin support to the team.
- Company: Join a dynamic team in Claygate, focused on customer satisfaction.
- Benefits: Competitive salary and opportunities for growth in a supportive environment.
- Why this job: Perfect for detail-oriented individuals looking to kickstart their career in administration.
- Qualifications: Previous admin experience and basic office software skills required.
- Other info: Equal opportunities employer; apply now to join a vibrant team!
The predicted salary is between 21000 - 26000 £ per year.
Customer Service Administrator
Based in Claygate
£25-26,000
Our Client is seeking a detail-oriented and motivated Administrative Assistant. You will be responsible for setting up new customer accounts, ensuring accurate data entry, and providing general administrative support to the wider team.
Key Responsibilities:
- Create and set up new customer accounts in internal systems and websites
- Verify customer information and ensure all required documentation is complete and accurate
- Maintain and update customer records with changes or corrections as needed
- Assist the customer service team, with answering calls and emails
- Assist in general administrative tasks such as filing, scanning
- Support the team with additional clerical duties as required
Requirements:
- Previous administration or office support experience
- Strong attention to detail and accuracy, especially in data entry
- Basic understanding of office software such as Microsoft Office
- Good communication and interpersonal skills
- Organised, reliable, and willing to learn
- Able to work well in a team and manage routine tasks independently
Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.
Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you.
Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
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Customer Service Administrator employer: Copperfield Recruitment Ltd
Contact Detail:
Copperfield Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, especially any internal systems used for customer account management. This will not only help you stand out but also show your proactive approach to learning.
✨Tip Number 2
Highlight your attention to detail in any conversations or interviews. You can do this by sharing examples from previous roles where accuracy was crucial, particularly in data entry tasks.
✨Tip Number 3
Prepare to discuss your experience with customer service scenarios. Think of specific instances where you successfully resolved issues or improved customer satisfaction, as this will demonstrate your capability in a customer-focused role.
✨Tip Number 4
Network with current or former employees of the company if possible. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Customer Service Administrator position. Tailor your application to highlight how your skills and experiences align with these.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administration or office support experience you have. Be specific about your data entry skills and any relevant software knowledge, such as Microsoft Office.
Craft a Strong Cover Letter: Write a personalised cover letter that showcases your attention to detail and organisational skills. Mention your ability to work well in a team and manage routine tasks independently, as these are crucial for the role.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Copperfield Recruitment Ltd
✨Showcase Your Attention to Detail
As a Customer Service Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your previous experience where your meticulous nature helped avoid errors or improved processes.
✨Familiarise Yourself with Office Software
Since the role requires a basic understanding of office software, brush up on your skills in Microsoft Office. You might be asked about your proficiency, so be ready to share how you've used these tools in past roles.
✨Demonstrate Your Communication Skills
Good communication is key in this position. Think of instances where you effectively communicated with customers or team members, and be ready to share these stories during the interview.
✨Prepare for Teamwork Questions
The job requires working well in a team. Prepare to discuss your experiences collaborating with others, how you handle conflicts, and what you believe makes a successful team dynamic.
