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For Companies At a Glance
- Tasks: Manage engineer schedules, arrange customer appointments, and ensure job completion.
- Company: Join Copperfield Recruitment Ltd, a dynamic agency focused on connecting talent with opportunities.
- Benefits: Enjoy a structured work schedule from 8.30 to 5pm, Monday to Friday.
- Why this job: Perfect for those who thrive in busy environments and love problem-solving.
- Qualifications: Proficiency in Excel and Word, with strong organisational and communication skills.
- Other info: Immediate start available; own transport required due to office location.
Temporary Customer Service Administrator - Immediate start
Location: Chertsey, Office based role and due to the office location you will need your own transport.
Hours: 8.30 - 5pm Mon - Fri
Key Responsibilities:
- Plan and organise engineer schedules and diaries.
- Calling customers to arrange appointments.
- Proactively monitor and communicate with field staff.
- Coordinate with the teams to ensure job completion.
About You:
- You’ll thrive in a busy environment and have exceptional organisational and communication skills.
- Proficiency in Excel and Word.
- A logical, customer-focused approach to problem-solving.
Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.
Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you.
Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Customer Service Administrator employer: Copperfield Recruitment Ltd
Contact Detail:
Copperfield Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding what they do will help you tailor your conversations during the interview and show that you're genuinely interested in the role.
✨Tip Number 2
Brush up on your Excel and Word skills. Since proficiency in these tools is mentioned in the job description, being able to demonstrate your capabilities during the interview can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed schedules or coordinated teams in the past. This will showcase your organisational skills and ability to thrive in a busy environment, which is crucial for this role.
✨Tip Number 4
Practice your communication skills. Since the role involves calling customers and coordinating with field staff, being articulate and confident in your communication will be key to making a positive impression.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational and communication skills, as well as your proficiency in Excel and Word. Use specific examples from your past experiences that demonstrate your ability to thrive in a busy environment.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your skills align with the key responsibilities listed in the job description. Mention your logical, customer-focused approach to problem-solving.
Highlight Relevant Experience: If you have previous experience in customer service or scheduling roles, be sure to highlight this in both your CV and cover letter. Provide concrete examples of how you successfully managed schedules or communicated with customers.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Copperfield Recruitment Ltd
✨Showcase Your Organisational Skills
As a Customer Service Administrator, you'll need to demonstrate your ability to plan and organise effectively. Be prepared to discuss specific examples from your past experiences where you successfully managed schedules or coordinated tasks.
✨Communicate Clearly
Exceptional communication skills are crucial for this role. During the interview, practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you resolved customer issues through effective communication.
✨Demonstrate Proficiency in Software
Since proficiency in Excel and Word is required, be ready to discuss your experience with these tools. You could mention specific tasks you've accomplished using them, such as creating reports or managing data, to show your competence.
✨Prepare for Problem-Solving Questions
A logical, customer-focused approach to problem-solving is essential. Anticipate questions that assess your problem-solving abilities and prepare to share examples of how you've tackled challenges in previous roles.
