Cloud Infrastructure Engineer in London

Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology – the gold standard in secure custody.

Copper’s multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital.

In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets.

Department Overview

Technology Operations is responsible for the management and technical support of our corporate and product platforms and infrastructure. We play a critical role guiding and supporting the engineering functions to deliver critical strategic technology initiatives, programs, and large projects across the division. We provide major incident management and empower the business and engineering functions with the data and insights they need to make critical infrastructure decisions.

Team Purpose

Infrastructure Engineers in the Level 2 support team bridge the gap between first line support team and the other engineering and management teams. Managing the platforms they cover, providing an escalation point for support and improving the services provided for our end users.

Role Purpose

As a Cloud Infrastructure Engineer, you’ll take ownership of key infrastructure components, lead technology estate management, and drive cloud architecture initiatives. You’ll mentor junior team members, contribute to strategic projects, and collaborate across IT.

Core Responsibilities

• Manage a virtual Apple or Windows estates (AWS / AZURE etc)
• Design/Build/Support automation solutions.
• Design and implement cloud infrastructure.
• Build secure environments (e.g., Bastion access, VDI redesign).
• Lead systems integration efforts across SaaS platforms.
• Support incident response and root cause analysis.
• Mentor junior engineers and contribute to team knowledge sharing.

Essential Skills and Experience

• Advanced proficiency in Endpoint Management (Jamf Pro, Intune).
• Strong scripting and automation skills in Python, Bash, and IaC tools.
• Solid experience with cloud infrastructure (AWS, Azure), including VMs, networking, and IAM.
• Proven ability to design and implement secure environments (e.g., Bastion, VDI).
• Experience with systems integration (Slack, Teams, Atlassian, etc.).
• Familiarity with monitoring and logging tools.
• Understanding of patching, OS upgrades, and endpoint lifecycle management.

Problem Solving: Proactively identifies issues and proposes effective solutions.

Mentorship: Supports junior engineers through coaching and knowledge sharing.

Cross-Team Collaboration: Works effectively with DevOps, Engineering, and Service Delivery teams.

Project Ownership: Leads infrastructure projects with minimal supervision.

Adaptability: Comfortable navigating ambiguity and shifting priorities.

Why Copper?

At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up. Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results—you’ll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working. Diversity and inclusion matter to us – they’re woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you’ll have a network that supports you from day one. Everyone voice matters.

If you’re looking to ramp up your career, or keen to do something new in your field, with us, you’ll keep moving forward. Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper’s the place.

The interview process at Copper

Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes:

• Initial Screening: A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role.
• Technical Interview: A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience.
• In-Person Interview: A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership.

Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.

Benefits

In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key UK benefits are highlighted below:

• Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service.
• Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded.
• Life Insurance.
• Enhanced Pension Contributions - Includes an enhanced employer matching contribution.
• 24/7 Employee Assistance Programme (EAP).

If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity. Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.