Senior Product Manager (Custody and Regulatory)

Department environment: With a set of market leading products in custody, settlement, clearing, liquidity access, and our position as a leading infrastructure provider in the industry, Copper is well placed to become a pillar of future digital and tokenised assets industry. Your purpose at Copper is to be at the centre of various products and services, orchestrate internal systems, apply your skill and knowledge to establish or maintain our market leadership and deliver on other objectives.

Role Purpose: The Senior Product Manager will support the operation, continuous improvement, and support of our Custody services, alongside upcoming Regulatory and/or Compliance changes. You will collaborate with Prime and Platform product functions, as well as cross-functional departments, to enable the strategic innovation and development of our platform and services.

Key Responsibilities of the role:

• Collaborate cross-functionally with Commercial, finance and operations teams on a shared vision, and steer execution on that vision.
• Work with legal and compliance teams to understand regulatory developments in digital assets, and ensure the regulatory compliance of our Custody platform across all relevant jurisdictions.
• Collaborate with engineering, other product leads, and strategic vendors/partners to continuously improve the resilience, quality, and interoperability of our Custody platform.
• Assess potential risk associated with our products, from development through launch and lifecycle management. Implement strategies to minimize these risks to ensure product safety, compliance, and customer satisfaction.
• Manage and maintain product and development boards, ensuring the development process is running according to our policies and procedures.
• Understand Copper products exceptionally well and lead discussions with senior stakeholders throughout the business.
• Continually research the industry and the market to ensure that we are building the best in class products and supporting the business with their challenges.
• Communicate with clients and the organisation effectively. As a high-touch B2B solution provider, we rely on direct client communication for a lot of ideas and feedback we receive on our current and future products.

Your experience, skills and knowledge:

• Experience across financial services, working in product teams or within technology functions as a senior analyst, with an interest in the impact of regulations across the digital assets.
• Knowledge of blockchain technology coupled with keen interest in latest developments in the digital asset ecosystem.
• Solid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, production support.
• Analyse and define business processes to identify gaps and operational improvements, considering opportunities and potential risks. Gain agreement from senior management by clearly communicating the benefits of your recommendations across departments and help to address any uncertainty or concern.
• Drive business decisions through relevant data analysis, producing written documentation to support your work, report on your findings and to present to stakeholders when necessary.
• Experience with relevant tools (JIRA, Confluence), structured analysis techniques (Process Flows, Sequence Diagrams, User Journeys), and obsession with simple, efficient and straightforward processes.
• Comfortable making your own decisions and taking on significant responsibility but not shying away from rolling up your sleeves and doing the day-to-day Product work as and when the hyper-growth environment requires you to do so.

Desirable:

• Experience working for a scale-up/a small company, being driven and excited by small teams’ ability to get things done.
• Understanding/knowledge of the Global Custody / Post-Trade Services Operating Models.
• Familiar with regulatory and compliance frameworks (AML/KYC, FATF Travel Rule, MiCA, SEC, FINMA, or other relevant frameworks).
• Experience of working within Regulatory and Compliance programmes.

The benefits offered:

• Holidays: 27 days per annum paid holiday, in addition to bank holidays.
• Years of Service Days: Employees are awarded one additional day of paid time off per year of service (up to three years).
• Vitality Health: Medical Insurance, Dental Insurance, Audiology Cover, Optical Cover, Menopause Support, and additional benefits.
• Home Working Energy Support Scheme.
• Pension up to 10% matched contribution to our company pension scheme via Smart Pensions.
• Life Insurance cover: Four times your base salary.
• EAP: access unlimited mental health consultations and contact a 24/7 confidential helpline for emotional support.
• Sponsored Learning and Development opportunities.
• Regular company events and social activities.

In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and a welcoming working environment. If you think you have everything we’re looking for and more, then we’d love you to apply for the opportunity.