At a Glance
- Tasks: Be the friendly face that welcomes guests and manages their stay.
- Company: Join the vibrant team at Coppa Club Hotel.
- Benefits: Enjoy 50% off food, free meals on shift, and hotel discounts.
- Other info: Great career growth opportunities and fun team events await you.
- Why this job: Make every guest feel at home and create unforgettable experiences.
- Qualifications: Warm personality, strong communication skills, and a passion for service.
The predicted salary is between 22000 - 26000 £ per year.
Are you ready to be the smiling face that sets the tone for unforgettable stays? Coppa Club is looking for a welcoming and detail-oriented Front Desk Receptionist to greet guests, manage reservations, and ensure every interaction is smooth, friendly, and memorable.
Why Coppa Club?
- Stream Access – Track, manage, and access your earnings instantly.
- 50% Off Food & Soft Drinks – Across all our brands.
- Free meals when on shift – a selected menu for you to choose from when on your break.
- Long Service Rewards – such as extra holidays and access to private healthcare.
- Hotel Discounts – Reduced rates at our award-winning properties.
- Event Space Savings – 50% off private hire bookings.
- Wellbeing Support – Mental health, legal guidance, and financial advice.
- Retail Discounts – Enjoy savings from top brands.
- Apprenticeship Programmes – Tailored to your career goals.
- Enrichment Days & Team Events – Because fun matters too.
What You Bring
- Customer focus: Passionate about delivering exceptional service.
- Communication: Clear, confident, and professional—face-to-face and over the phone.
- Organisation: Skilled at multitasking and managing time efficiently.
- Adaptability: Calm and resourceful in a fast-paced environment.
What You’ll Do
- Welcome guests: Greet arrivals with warmth, manage check-ins and check-outs smoothly.
- Manage reservations: Handle bookings, cancellations, and special requests with accuracy.
- Be the go-to: Provide information about hotel amenities, services, and local attractions.
- Handle admin: Answer calls, respond to emails, and process payments professionally.
- Solve problems: Address guest concerns promptly and ensure satisfaction.
- Ensure safety: Follow procedures to maintain a secure environment for guests and staff.
Ready to make every guest feel at home from the moment they arrive? Apply now and join the Coppa Club team. At Coppa Club, we’re proud to be an equal opportunities employer. We welcome people from all backgrounds to be part of our team. Diversity makes us stronger, and inclusion keeps us real.
Receptionist in Reading employer: Coppa Club
At Coppa Club in Guildford, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our team enjoys fantastic perks such as complimentary staff meals, engaging team events, and ample opportunities for personal and professional growth, making it a rewarding place to thrive in the hospitality industry.
