At a Glance
- Tasks: Be the friendly face that welcomes guests and manages their stay.
- Company: Join the vibrant team at Coppa Club Hotel.
- Benefits: Enjoy 50% off food, free meals on shift, and hotel discounts.
- Other info: Great career growth opportunities and fun team events await you.
- Why this job: Make every guest feel at home and create unforgettable experiences.
- Qualifications: Warm personality, strong communication skills, and a passion for service.
The predicted salary is between 22000 - 26000 £ per year.
Are you ready to be the smiling face that sets the tone for unforgettable stays? Coppa Club is looking for a welcoming and detail-oriented Front Desk Receptionist to greet guests, manage reservations, and ensure every interaction is smooth, friendly, and memorable.
Why Coppa Club?
- Stream Access – Track, manage, and access your earnings instantly.
- 50% Off Food & Soft Drinks – Across all our brands.
- Free meals when on shift – a selected menu for you to choose from when on your break.
- Long Service Rewards – such as extra holidays and access to private healthcare.
- Hotel Discounts – Reduced rates at our award-winning properties.
- Event Space Savings – 50% off private hire bookings.
- Wellbeing Support – Mental health, legal guidance, and financial advice.
- Retail Discounts – Enjoy savings from top brands.
- Apprenticeship Programmes – Tailored to your career goals.
- Enrichment Days & Team Events – Because fun matters too.
What You Bring
- Customer focus: Passionate about delivering exceptional service.
- Communication: Clear, confident, and professional—face-to-face and over the phone.
- Organisation: Skilled at multitasking and managing time efficiently.
- Adaptability: Calm and resourceful in a fast-paced environment.
What You’ll Do
- Welcome guests: Greet arrivals with warmth, manage check-ins and check-outs smoothly.
- Manage reservations: Handle bookings, cancellations, and special requests with accuracy.
- Be the go-to: Provide information about hotel amenities, services, and local attractions.
- Handle admin: Answer calls, respond to emails, and process payments professionally.
- Solve problems: Address guest concerns promptly and ensure satisfaction.
- Ensure safety: Follow procedures to maintain a secure environment for guests and staff.
Ready to make every guest feel at home from the moment they arrive? Apply now and join the Coppa Club team. At Coppa Club, we’re proud to be an equal opportunities employer. We welcome people from all backgrounds to be part of our team. Diversity makes us stronger, and inclusion keeps us real.
Receptionist in Reading employer: Coppa Club
At Coppa Club, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued. As a Front Desk Receptionist, you'll enjoy fantastic benefits such as instant access to your earnings, generous discounts on food and hotel stays, and opportunities for personal growth through tailored apprenticeship programmes. Join us in a location that prioritises guest satisfaction and employee wellbeing, making every day at work both rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Reading
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Coppa Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Coppa Club
Don't be shy about reaching out to Coppa Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Coppa Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Coppa Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
