At a Glance
- Tasks: Be the friendly face that welcomes guests and manages reservations.
- Company: Join Coppa Club, known for unforgettable guest experiences.
- Benefits: Instant access to earnings, 50% off food, free meals on shift, and hotel discounts.
- Other info: Enjoy team events, wellbeing support, and tailored apprenticeship programmes.
- Why this job: Make a real impact on guest satisfaction in a fun environment.
- Qualifications: Passionate about service, great communication, and organised multitasker.
The predicted salary is between 20000 - 25000 £ per year.
Are you ready to be the smiling face that sets the tone for unforgettable stays? Coppa Club is looking for a welcoming and detail-oriented Front Desk Receptionist to greet guests, manage reservations, and ensure every interaction is smooth, friendly, and memorable. We're looking for someone who is warm, organised, and thrives on guest satisfaction.
Qualifications
- Customer focus: Passionate about delivering exceptional service.
- Communication: Clear, confident, and professional face-to-face and over the phone.
- Organisation: Skilled at multitasking and managing time efficiently.
- Adaptability: Calm and resourceful in a fast-paced environment.
Benefits
- Stream Access – Track, manage, and access your earnings instantly.
- 50% Off Food & Soft Drinks – Across all our brands.
- Free meals when on shift – a selected menu for you to choose from during your break.
- Long Service Rewards – such as extra holidays and access to private healthcare.
- Hotel Discounts – Reduced rates at our award winning properties.
- Event Space Savings – 50% off private hire bookings.
- Wellbeing Support – Mental health, legal guidance, and financial advice.
- Retail Discounts – Enjoy savings from top brands.
- Apprenticeship Programmes – Tailored to your career goals.
- Enrichment Days & Team Events – Because fun matters too.
Hotel receptionist - Reading employer: Coppa Club
Coppa Club is an exceptional employer that prioritises guest satisfaction and employee wellbeing, making it a fantastic place to work as a Hotel Receptionist in Reading. With benefits like instant access to earnings, generous discounts on food and hotel stays, and a strong focus on personal growth through apprenticeship programmes and enrichment days, we foster a supportive and enjoyable work culture where every team member can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel receptionist - Reading
✨Tip Number 1
First things first, make sure you know the company inside out. Research Coppa Club's values and what makes them tick. This way, when you walk in for that interview, you can show off your knowledge and passion for their mission!
✨Tip Number 2
Practice your communication skills! Since you'll be the friendly face welcoming guests, it’s crucial to nail that first impression. Try role-playing with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 3
Show off your organisational skills during the interview. Bring a notepad with questions about the role and jot down notes. This not only demonstrates your attention to detail but also shows you're genuinely interested in the position.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hotel receptionist - Reading
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your passion for guest satisfaction.
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your skills align with our need for someone who is organised and adaptable in a fast-paced environment.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate clarity, especially when it comes to communication, as it’s key in our line of work.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Coppa Club.
How to prepare for a job interview at Coppa Club
✨Show Your Warmth
As a hotel receptionist, your smile is your best asset! Make sure to greet everyone with a friendly attitude during the interview. Practise your warm greetings and think about how you can make guests feel welcome right from the start.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks in previous roles. Whether it’s juggling reservations or handling guest inquiries, be ready to share specific instances that highlight your organisational prowess.
✨Communicate Clearly
Since communication is key in this role, practise articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend to refine your responses and ensure you come across as professional and approachable.
✨Adaptability is Key
Be prepared to discuss how you've handled challenging situations in fast-paced environments. Think of examples where you remained calm under pressure and how you adapted to unexpected changes, as this will show your resourcefulness.
