Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet guests, manage reservations, and provide top-notch customer service.
- Company: Join a vibrant hotel team in Reading with a focus on guest satisfaction.
- Benefits: Enjoy 50% off food, discounted stays, and health support.
- Why this job: Perfect for those who love interacting with people and thrive in a dynamic environment.
- Qualifications: Strong communication skills and the ability to multitask in a fast-paced setting.
- Other info: Flexible evening shifts with opportunities for career growth and enrichment events.
Working mostly evening shifts with some morning and day time shifts when required. Shift patterns are typically 07:00-15:00, 10:00-18:00 & 14:30-22:30. This is a part time role (around 24 hours per week) over a 7 day period, including bank holidays and festive periods.
Responsibilities
- Guest Reception: Greet guests warmly upon arrival, check them in/out, and assist with any inquiries or requests.
- Reservation Management: Handle reservations, cancellations, and modifications accurately and efficiently.
- Communication: Serve as a point of contact for guests, providing information about hotel facilities, services, and local attractions.
- Administrative Tasks: Perform various administrative duties, including answering phone calls, responding to emails, and processing payments.
- Problem‑Solving: Resolve guest issues and complaints promptly and professionally, ensuring guest satisfaction.
- Safety and Security: Maintain a safe and secure environment for guests and colleagues by following hotel procedures and protocols.
- Customer Service: Provide excellent service and ensure guest satisfaction.
Qualifications
- Strong interpersonal and communication skills, both in person and over the phone.
- Excellent organisational skills with the ability to handle multiple tasks efficiently.
- Ability to thrive in a fast‑paced environment and handle various situations with ease.
Benefits
- 50% discount on food and soft drinks across all our brands.
- Long service rewards including increased holiday and access to private healthcare.
- Discounted room rates at our award‑winning hotels.
- 50% off Private Event Space hires.
- Health & Wellbeing Support.
- Mental Health & Legal Guidance.
- Financial Support & Advice.
- Access to a wide range of discounts from well‑known brands.
- Access to our Enrichment Days & Events Calendar.
- Apprenticeship Programmes tailored to YOU.
#J-18808-Ljbffr
Part Time Evening Receptionist - Reading employer: Coppa Club
Contact Detail:
Coppa Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Evening Receptionist - Reading
✨Tip Number 1
Make sure to showcase your personality during interviews! We want to see how you connect with people, especially since you'll be the friendly face welcoming guests. Practice a few warm greetings and think about how you'd handle common guest inquiries.
✨Tip Number 2
Brush up on your problem-solving skills! Guests might come to you with all sorts of issues, so we recommend thinking through some scenarios beforehand. This way, you’ll feel more confident when it comes to resolving complaints on the spot.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows us that you're genuinely interested in the role and the company. You could ask about shift patterns or what a typical day looks like for a receptionist – it’s a great way to engage!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates we might have for you.
We think you need these skills to ace Part Time Evening Receptionist - Reading
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention how your strong interpersonal skills and ability to handle multiple tasks make you perfect for the evening receptionist role.
Showcase Your Customer Service Skills: Since this role is all about guest satisfaction, share examples of how you've provided excellent customer service in the past. We love hearing about your problem-solving abilities and how you’ve handled tricky situations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy, and it helps us keep track of your application. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Coppa Club
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Part Time Evening Receptionist. Familiarise yourself with guest reception processes, reservation management, and the importance of excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role requires strong interpersonal skills, be prepared to demonstrate your communication abilities during the interview. Practice answering questions clearly and concisely, and think of examples where you've successfully handled inquiries or resolved issues in the past. This will highlight your suitability for the position.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you'd handle specific guest complaints or issues. Think of a few scenarios where you had to resolve a problem quickly and effectively. This will showcase your ability to thrive in a fast-paced environment and reassure the interviewer that you can maintain guest satisfaction under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, shift patterns, or opportunities for growth within the company. This shows your enthusiasm for the role and helps you determine if the workplace is the right fit for you.
