At a Glance
- Tasks: Lead the night team, ensuring a seamless and secure experience for guests.
- Company: Coppa Club Hotel, a vibrant clubhouse for locals and visitors alike.
- Benefits: Instant earnings access, 50% off food, free meals on shift, and hotel discounts.
- Other info: Join a diverse team with fun events and tailored apprenticeship programmes.
- Why this job: Be a key player in creating memorable overnight experiences for guests.
- Qualifications: Experience in hospitality leadership and a passion for exceptional service.
The predicted salary is between 22950 - 28050 £ per year.
Are you ready to take the lead during the quiet hours and ensure our guests enjoy a seamless, secure, and welcoming overnight experience? Coppa Club is looking for a confident and capable Night Supervisor to oversee hotel operations and support our night team with professionalism and warmth.
Why Coppa Club? We’re more than a hotel—we’re a clubhouse for locals, and that includes our team. Here’s what you’ll enjoy:
- Stream Access – Track, manage, and access your earnings instantly.
- 50% Off Food & Soft Drinks – Across all our brands.
- Free meals when on shift – a selected menu for you to choose from when on your break.
- Long Service Rewards – such as extra holidays and access to private healthcare.
- Hotel Discounts – Reduced rates at our award-winning properties.
- Event Space Savings – 50% off private hire bookings.
- Wellbeing Support – Mental health, legal guidance, and financial advice.
- Retail Discounts – Enjoy savings from top brands.
- Apprenticeship Programmes – Tailored to your career goals.
- Enrichment Days & Team Events – Because fun matters too.
What You Bring: We’re looking for a calm, capable leader who thrives in overnight operations:
- Leadership: Experience in supervisory or managerial roles, ideally in hospitality.
- Customer focus: Passionate about delivering exceptional service.
- Communication: Clear, confident, and professional—both face-to-face and over the phone.
- Problem-solving: Quick to assess and resolve issues with sound judgment.
- Independence: Comfortable making decisions and leading solo during night hours.
What You’ll Do: As Night Supervisor, you’ll be the go-to person for guests and staff overnight:
- Welcome guests: Handle late check-ins, early check-outs, and overnight inquiries with care.
- Ensure security: Monitor safety across the property and respond to any incidents.
- Respond to emergencies: Follow procedures and act swiftly to ensure guest and staff wellbeing.
- Handle admin: Process reservations, payments, and prepare nightly reports.
- Conduct audits: Balance financial transactions and complete night audit procedures.
- Support the team: Assist housekeeping, maintenance, and security staff as needed.
At Coppa Club, we’re proud to be an equal opportunities employer. We welcome people from all backgrounds to be part of our team. Diversity makes us stronger, and inclusion keeps us real.
Night Supervisor employer: Coppa Club
At Coppa Club, we pride ourselves on fostering a warm and inclusive work culture where every team member is valued. Located in the heart of Greater London, we offer competitive benefits, opportunities for personal and professional growth, and a chance to be part of a dynamic team dedicated to creating unforgettable dining experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Night Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Coppa Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Coppa Club
Don't be shy about reaching out to Coppa Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Coppa Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Coppa Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
