Guest Experience Leader & Team Coach in Guildford

Guest Experience Leader & Team Coach in Guildford

Guildford Full-Time 25000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to create unforgettable dining experiences and ensure service excellence.
  • Company: Coppa Club, a vibrant dining venue in Guildford.
  • Benefits: 50% off food, free meals on shift, and wellbeing support.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Shape a guest-focused environment and develop your leadership skills.
  • Qualifications: Motivated individuals with a passion for hospitality and team development.

The predicted salary is between 25000 - 30000 £ per year.

Coppa Club, located in Guildford, is looking for a motivated Supervisor to lead their team and create memorable dining experiences. You will play a vital role in ensuring service excellence, supporting team development, and maintaining high operational standards.

This dynamic position not only allows you to supervise daily operations but also provides you with various benefits including 50% off food & soft drinks, free meals on shift, and wellbeing support. Join us to help shape a vibrant, guest-focused environment.

Guest Experience Leader & Team Coach in Guildford employer: Coppa Club

At Coppa Club in Guildford, we pride ourselves on being an exceptional employer that values our team members and their growth. With a vibrant work culture that prioritises guest experience and team development, we offer unique benefits such as generous discounts on food and drinks, complimentary meals during shifts, and comprehensive wellbeing support. Join us to be part of a dynamic environment where your contributions truly matter and you can thrive both personally and professionally.

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Contact Details:

Coppa Club Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Leader & Team Coach in Guildford

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Coppa Club. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Coppa Club

Don't be shy about reaching out to Coppa Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Guest Experience Leader & Team Coach in Guildford

Communication Skills
Problem-Solving Skills
Customer Service
Attention to Detail
Team Management
Adaptability
Time Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Coppa Club and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Coppa Club

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!