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- Tasks: Lead a vibrant team to create unforgettable dining experiences and manage bookings.
- Company: Join Coppa Club, a people-first restaurant with a fun atmosphere.
- Benefits: Enjoy 50% off food, free meals on shift, and hotel discounts.
- Other info: Opportunities for career growth, wellbeing support, and team events.
- Why this job: Be a key player in shaping guest experiences and leading a dynamic team.
- Qualifications: Natural leader with a passion for customer service and social media.
The predicted salary is between 25000 - 30000 £ per year.
Are you ready to step into a leadership role where every shift is an opportunity to create memorable moments? Coppa Club is looking for a motivated and guest-focused Supervisor to help guide our team and deliver exceptional dining experiences in a vibrant, people-first environment. This is a dual focus role, where your primary function will be to oversee bookings and events here at The Cardiff Townhouse, including liaising with guests prior to their event via meetings or E-mail. You'll also need a passion for social media, as the role will be our socials and marketing liaison with our central marketing team.
Why Coppa Club?
- Stream Access – Track, manage, and access your earnings instantly.
- 50% Off Food & Soft Drinks – Across all our brands.
- Free meals when on shift – a selected menu for you to choose from when on your break.
- Long Service Rewards – such as extra holidays and access to private healthcare.
- Hotel Discounts – Reduced rates at our award-winning properties.
- Event Space Savings – 50% off private hire bookings.
- Wellbeing Support – Mental health, legal guidance, and financial advice.
- Retail Discounts – Enjoy savings from top brands.
- Apprenticeship Programmes – Tailored to your career goals.
- Enrichment Days & Team Events – Because fun matters too.
What You Bring
- Customer focus: You’re passionate about creating warm, memorable experiences.
- Team spirit: You collaborate across all levels and lead by example.
- Adaptability: You stay calm and focused when things get busy.
- Leadership: You motivate others and help the team reach its full potential.
- Problem-solving: You think on your feet and make sound decisions under pressure.
What You’ll Do
- Deliver service excellence: Ensure every guest feels welcomed, cared for, and delighted.
- Lead the floor: Supervise team members and provide hands‑on support throughout service.
- Keep things running: Assist with daily operations, including opening/closing, cash handling, and guest queries.
- Grow the team: Support training and development to build confidence and capability.
- Maintain standards: Ensure cleanliness, hygiene, and presentation are always top‑notch.
- Communicate clearly: Liaise with management and departments to keep service smooth and efficient.
Ready to lead with heart and make a real impact? Apply now and help us create something extraordinary at Coppa Club. At Coppa Club, we’re proud to be an equal opportunities employer. We welcome people from all backgrounds to be part of our team. Diversity makes us stronger, and inclusion keeps us real.
Bookings & Socials Supervisor in Cardiff employer: Coppa Club
Contact Detail:
Coppa Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookings & Socials Supervisor in Cardiff
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Supervisor role at Coppa Club.
✨Tip Number 2
Show off your social media skills! Since this role involves being the marketing liaison, make sure to highlight any relevant experience you have with social media management. Share your ideas on how you could enhance Coppa Club's online presence during interviews.
✨Tip Number 3
Prepare for situational questions! Think about times when you've led a team or solved problems under pressure. Be ready to share these experiences, as they’ll showcase your leadership and adaptability—key traits for the Supervisor position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Coppa Club family. Let’s make some memorable moments together!
We think you need these skills to ace Bookings & Socials Supervisor in Cardiff
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for creating memorable dining experiences shine through. We want to see how much you care about guest satisfaction and how you can bring that energy to our team!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in bookings and events. Mention any past roles where you've led a team or managed social media, as this will show us you're the perfect fit for the Supervisor role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see how you can contribute to our vibrant environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Coppa Club family!
How to prepare for a job interview at Coppa Club
✨Know the Company Inside Out
Before your interview, take some time to research Coppa Club. Understand their values, mission, and what makes them unique in the dining experience. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you motivate others and create a positive environment, as this is key for the role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and adaptability. Think of situations where you had to think on your feet or manage a busy service. Practising these scenarios will help you articulate your thought process during the interview.
✨Passion for Social Media
Since the role involves liaising with the marketing team, be ready to discuss your passion for social media. Share any relevant experience you have in managing social accounts or creating engaging content. This will show that you're not just a fit for the supervisory role but also for the marketing aspect.