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- Tasks: Support the Export Sales team by managing customer accounts and coordinating logistics.
- Company: Dynamic company in Nottingham with a focus on international logistics.
- Benefits: Competitive salary, daily free lunch, pension contributions, and extra holiday options.
- Why this job: Join a proactive team and make a real impact in global shipping.
- Qualifications: Experience in customer service and knowledge of international shipping regulations.
- Other info: Flexible work environment with excellent training and career development opportunities.
The predicted salary is between 24000 - 30000 £ per year.
Are you an experienced administrator with a passion for customer service and international logistics? We are looking for a proactive and detail-oriented person to support our busy Export Sales team. In this role, you will work closely with both UK and international customers, managing accounts and ensuring orders run smoothly from start to finish. You will play a key part in coordinating logistics and making sure everything is fully compliant with HMRC import/export regulations.
If you have a solid background in customer account management, strong organisational skills, and a good understanding of global shipping processes, we would love to hear from you.
Location: Nottingham, UK
Key Responsibilities & Duties:
- Responding to customer enquiries, preparing quotes and processing sales orders from cradle to grave.
- Processing equipment returned for servicing, calibration/mensuration and repair.
- Arranging onsite customer visits for installation and/or training.
- Maintaining good customer relations and providing support where necessary.
- Liaising with freight forwarders and couriers, creating export documentation and compiling customs documents in line with HMRC regulations.
- Processing international payments methods and managing distributor commissions.
Skills & Qualification Required:
- Be able to communicate clearly, politely and effectively with customers, especially with a wide range of international customers.
- Good knowledge of HM Customs rules and regulations pertaining to international shipping.
- Proven customer service and account management experience.
- Computer literate with knowledge and experience of Microsoft Office and Sage Line 200 (preferable).
- Be accurate and well organised with the ability to prioritise work to meet targets and deadlines.
- Have good literacy and numeracy skills.
- Have a positive "can do" attitude with the ability to work alone or as part of a team, adapting to new tasks and responsibilities as required.
- Calm demeanour and ability to work well under pressure.
- Flexible approach to work.
Salary & Benefits:
- Salary between £28,000 – £30,000 per annum, based on skills and experience.
- Lunch provided daily, free of charge.
- Contributory pension and matched company contribution up to 8%.
- Option to purchase an additional 5 holiday days per year.
- Discretionary bonus scheme.
- Cycle to Work scheme.
- Free on-site car and bike parking (electric vehicle charging point).
Want to apply for this role? Upload your CV and fill in the form below to apply for this role. Someone will be in touch soon.
Export Sales Administrator in London employer: Copley Scientific
Contact Detail:
Copley Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Sales Administrator in London
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills in customer service and logistics make you the perfect fit for the Export Sales Administrator role. Keep it concise and engaging!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Export Sales Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and international logistics. We want to see how your skills match the role of Export Sales Administrator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our needs. Keep it friendly and professional – we love a good story!
Show Off Your Organisational Skills: Since this role requires strong organisational abilities, mention specific examples where you’ve successfully managed multiple tasks or projects. We appreciate detail-oriented candidates who can juggle responsibilities with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Copley Scientific
✨Know Your Stuff
Make sure you brush up on HMRC regulations and international shipping processes. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Customer Service Focus
Prepare examples of how you've handled customer enquiries in the past. Think about times when you went above and beyond to ensure customer satisfaction, as this is key for the Export Sales Administrator position.
✨Organisational Skills Shine
Be ready to talk about your organisational skills. You might want to share specific strategies you use to manage multiple tasks and deadlines, especially in a busy environment like export sales.
✨Show Your Team Spirit
This role requires collaboration, so be prepared to discuss how you work within a team. Share experiences where you adapted to new tasks or supported colleagues, highlighting your flexible approach.
