At a Glance
- Tasks: Manage compliance, risk assessments, and fraud prevention strategies daily.
- Company: Join a leading firm focused on innovative payment solutions and risk management.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in the payments industry.
- Qualifications: Experience in payment compliance or fraud prevention is essential.
- Other info: Collaborate with data science teams to enhance fraud detection technology.
Key Responsibilities
- Compliance & Risk Management
- Ensure adherence to Visa, MasterCard, AMEX and other global regulations.
- Develop scalable policies and monitoring frameworks to reduce risk.
- Conduct audits, risk assessments, and compliance checks to identify areas for improvement.
- Manage fraud prevention rules, balancing risk reduction with revenue growth.
- Work with data science teams to optimize AI-driven fraud detection models.
- Monitor and report transaction patterns to detect unusual behaviours and potential fraud.
- Own the Risk Mitigation Roadmap, ensuring compliance and fraud prevention align with business needs.
- Identify gaps in fraud tools and propose enhancements like real-time monitoring dashboards and automated chargeback solutions.
- Work with finance, product, and engineering teams to support growth and expansion.
- Respond to third-party compliance audits and payment provider inquiries.
- Improve authorisation rates and reduce failed payments through strategic planning.
Experience Required
- Strong experience in payment compliance, risk management, or fraud prevention.
- Strong knowledge of card scheme regulations and global compliance frameworks.
- Strong communication skills.
Chargeback Specialist employer: Copello
Contact Detail:
Copello Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chargeback Specialist
✨Tip Number 1
Familiarise yourself with the latest regulations from Visa, MasterCard, and AMEX. Understanding these compliance frameworks will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the payments and risk management sectors. Engaging with industry experts can provide insights into best practices and may even lead to referrals for the Chargeback Specialist position.
✨Tip Number 3
Stay updated on the latest trends in fraud prevention technology. Being knowledgeable about AI-driven models and real-time monitoring tools will show that you're proactive and ready to contribute to our Risk Mitigation Roadmap.
✨Tip Number 4
Prepare to discuss specific examples of how you've managed risk or compliance issues in the past. Real-world scenarios can highlight your problem-solving skills and your ability to work collaboratively with cross-functional teams.
We think you need these skills to ace Chargeback Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Chargeback Specialist. Familiarise yourself with compliance and risk management, fraud prevention, and the technical aspects of risk mitigation.
Tailor Your CV: Highlight your relevant experience in payment compliance, risk management, or fraud prevention. Use specific examples that demonstrate your knowledge of card scheme regulations and your ability to develop scalable policies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention how your skills align with the company's needs, particularly in managing fraud prevention rules and optimising AI-driven fraud detection models.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Copello
✨Know Your Regulations
Familiarise yourself with Visa, MasterCard, and AMEX regulations. Be prepared to discuss how you have ensured compliance in previous roles and any specific frameworks you've developed.
✨Showcase Your Analytical Skills
Highlight your experience with audits and risk assessments. Be ready to provide examples of how you've identified areas for improvement and implemented changes that reduced risk.
✨Discuss Collaboration
Emphasise your ability to work with cross-functional teams, especially data science and engineering. Share instances where your collaboration led to successful fraud prevention strategies or improved payment processes.
✨Prepare for Scenario Questions
Expect questions about handling unusual transaction patterns or fraud cases. Think through your approach to these scenarios and be ready to explain your thought process and decision-making.