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For Companies At a Glance
- Tasks: Provide essential flight information and support for safe and efficient flight operations.
- Company: Join a dynamic team at WWA, committed to aviation safety and excellence.
- Benefits: Enjoy opportunities for training, professional development, and a collaborative work environment.
- Why this job: Be part of a crucial role in aviation, enhancing your skills while ensuring flight safety.
- Qualifications: Must have a CAA FISO Licence or UK CAA ATCO, plus proficiency in Word and Excel.
- Other info: Previous experience in air traffic control or as a pilot is a plus!
The predicted salary is between 36000 - 60000 £ per year.
The Role & Responsibilities.
The successful applicant will report to the Aerodrome Operations Manager. Once you have validated you will be responsible for supplying information to air users for the effective, safe, and efficient conduct of flights at EGFA. This will be carried out through the provision of a flight information service, alerting service, and additional airport information.
As part of the Operations team, you will be expected to carry out duties in accordance with current CAA regulation as well as WWA`s Safety Management System, policies, and procedures. You will also be expected to play an active part in the review and amendment of the WWA Quality Manuals and documentation, attend relevant regulatory or licensing related meetings and liaise as required with customers, stakeholders, outside agencies, and contractors.
Key Duties:
- Work independently and collaboratively, demonstrating professionalism and excellent customer service.
- Adherence to corporate standards.
- Identify and implement learning and development needs for yourself and your team.
- Undertake training as required.
Operational Responsibilities:
- Conduct basic flight planning tasks.
- Liaise with Border Force officials as needed.
- Be an active part of the FISO team and assist with administrative duties.
- Attend operational flight planning briefings with based operators.
- Review WWA quality manuals.
- Provide unofficial MET observations.
- Conduct airfield inspections and report unserviceabilities.
- Assist with NOTAMs and aerodrome information updates.
- Support the training of new FISOs.
- Liaise with RFFS to ensure adequate coverage.
- Manage ATS email and PPR admin.
- Coordinate refuelling and handling services.
- Attend relevant training courses.
- Duties may evolve based on operational needs.
Essential:
- CAA FISO Licence, or UK CAA ATCO.
- ROCC (Radio Operator Competence Certificate).
- Full Driving Licence.
- Proficiency in Word and Excel.
Desirable:
- Previous experience as an Air Traffic Control Officer (ATCO) – civilian or military.
- Previous experience as a Flight Information Service Officer (FISO).
- Holder or former holder of a pilot’s licence (LAPL/PPL or commercial).
- Experience with Unmanned Aircraft Systems (UAS).
Flight Information Service Officer (FISO) employer: Copello Global
Contact Detail:
Copello Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Information Service Officer (FISO)
✨Tip Number 1
Familiarize yourself with the CAA regulations and WWA's Safety Management System. Understanding these guidelines will not only help you in your role but also demonstrate your commitment to safety and compliance during the interview process.
✨Tip Number 2
Network with current or former FISOs and ATCOs to gain insights into the role and responsibilities. They can provide valuable information about the day-to-day operations and what skills are most important, which can help you stand out as a candidate.
✨Tip Number 3
Stay updated on the latest developments in flight information services and air traffic management. This knowledge will not only prepare you for potential questions but also show your enthusiasm for the field and your proactive approach to learning.
✨Tip Number 4
Prepare to discuss your experience with customer service and teamwork. Highlight specific examples where you've worked collaboratively or provided excellent service, as these qualities are essential for the FISO role.
We think you need these skills to ace Flight Information Service Officer (FISO)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Flight Information Service Officer position. Understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience related to air traffic control or flight information services. Mention specific tasks you've performed that align with the duties listed in the job description.
Showcase Your Skills: Demonstrate your proficiency in Word and Excel, as well as any relevant licenses such as the CAA FISO Licence or ATCO. Include examples of how you've used these skills in past roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention your commitment to safety and customer service, which are crucial for this position.
How to prepare for a job interview at Copello Global
✨Know Your Regulations
Familiarize yourself with the current CAA regulations and WWA's Safety Management System. Being able to discuss these in detail will show your commitment to safety and compliance.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This position requires professionalism and the ability to work collaboratively, so highlight your interpersonal skills.
✨Showcase Your Technical Knowledge
Be ready to discuss your experience with flight planning tasks, NOTAMs, and aerodrome information updates. If you have experience with UAS or as an ATCO, make sure to mention it!
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This shows your interest in the position and helps you understand how you can contribute effectively.
