At a Glance
- Tasks: Manage and grow HVAC-R customer accounts through digital engagement and proactive sales strategies.
- Company: Global climate technologies leader focused on sustainability and innovation.
- Benefits: Flexible time off, competitive benefits, and opportunities for personal and professional growth.
- Other info: Inclusive culture that values diverse perspectives and fosters collaboration.
- Why this job: Join a mission-driven team making a real impact in the fight against climate change.
- Qualifications: 2+ years in sales or account management, ideally in HVAC-R; strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally.
We are looking for a dynamic and customer-focused Inside Sales Representative to manage and grow a diverse portfolio of HVAC-R OEM customers across UK & Nordic countries. This role is ideal for a sales professional who thrives in a broad-portfolio, high-impact engagement environment, building strong digital relationships while driving revenue through upselling, cross-selling, and proactive account management.
You will act as the primary commercial interface for your customers, ensuring a seamless experience while supporting Copeland’s range of compressors, electronic controls, and system solutions.
Key Responsibilities:- Build and maintain strong relationships with HVAC-R OEM customers via remote channels (video, phone, email)
- Manage a diverse portfolio of accounts, ensuring consistent engagement and follow-up
- Conduct regular customer check-ins to understand needs and identify growth opportunities
- Drive upsell and cross-sell initiatives across Copeland’s product and solution portfolio
- Lead pricing discussions and contract negotiations within defined guidelines
- Own and maintain a healthy sales pipeline in CRM
- Ensure accurate forecasting and proper documentation of customer interactions
- Act as the main point of contact for assigned accounts, coordinating with internal teams when needed
- Identify and develop “hidden champions” within customer organizations to expand business potential
- Stay informed on HVAC-R market trends, competitors, and customer challenges
- At least 2 years of experience in the sales process, account management, or technical sales, ideally in HVAC-R or related industries
- Ability to manage a broad portfolio with strong prioritization skills
- Solid understanding of technical products (mechanical and/or electronic components is a plus)
- Strong communication skills, especially in remote/digital customer engagement
- Customer-centric mindset with a proactive and solution-oriented approach
- Experience with CRM tools and pipeline management
- Comfortable working with targets and sales quotas
- Fluent in English (additional languages are a plus)
- Technical curiosity and ability to translate product value to customers
- Strong follow-up discipline and time management
- Continuous learning mindset
- Ability to identify opportunities within existing accounts
- Results-driven, with focus on achieving and exceeding targets
- Be part of a fast-evolving market driven by decarbonization and electrification
- Work with a cutting-edge portfolio of Residential & Commercial HVAC, Cold Chain and Controls Solutions
- Collaborate with an international team in a structured, growth-oriented sales environment
Our Commitment to Our People: Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leave, vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future.
Our Commitment to Inclusion & Belonging: At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer: Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization: Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
Inside Sales Representative, UK & Nordic countries employer: Copeland
At Copeland, we pride ourselves on being a leading global climate technologies company dedicated to sustainability and innovation. Our dynamic work culture fosters collaboration and inclusivity, providing employees with ample opportunities for personal and professional growth while working with cutting-edge HVACR solutions. With flexible benefits and a commitment to making a positive impact on the environment, joining our team means contributing to a sustainable future in a supportive and engaging environment.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Representative, UK & Nordic countries
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Inside Sales Representative, UK & Nordic countries at Copeland, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Copeland. Tailor your message to explain why you’re drawn to them and how you can contribute as a Inside Sales Representative, UK & Nordic countries. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Inside Sales Representative, UK & Nordic countries
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Copeland:When writing your cover letter, make sure to tailor your message specifically for Copeland. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Copeland
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Copeland that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Copeland that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Copeland’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
