Account Development Manager, Bueno (Copeland brand) in London

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

We are looking for a commercially driven and client-focused Account Development Manager to manage, retain, and grow Bueno’s (a Copeland brand) existing client base across the commercial real estate and built environment sectors in the UK. This role is responsible for driving revenue growth through strong account management, client retention, contract renewals, and identifying up-sell and cross-sell opportunities. The successful candidate will work closely with internal teams to ensure clients continue to realise value from Bueno’s solutions while building long-term strategic partnerships.

Key responsibilities of the role:

• Drive account growth by identifying and managing expansion opportunities within existing clients.
• Strong technical understanding of HVAC and other building systems, energy efficiency, energy calculations, measurement and verification.
• Manage the sales cycle for up-sell and cross-sell opportunities, including proposals and commercial documentation.
• Build strong client relationships through effective stakeholder engagement and regular business reviews.
• Monitor client satisfaction, product adoption, and ROI, implementing retention strategies where required.
• Secure timely contract renewals and maintain strong pipeline forecasting and CRM discipline.
• Collaborate with internal teams to ensure smooth implementation, service delivery, and issue resolution.
• Represent Bueno in client meetings and relationship-building activities across the market.

Required skills and qualifications:

• Proven experience in business development, account management, client success, or related commercial roles.
• Strong commercial acumen with experience managing renewals and revenue growth within existing accounts.
• Excellent relationship management, communication, and stakeholder engagement skills.
• Ability to identify client needs and translate them into commercially valuable solutions.
• Strong organisational skills with experience managing pipelines, forecasts, and CRM systems.
• Collaborative approach with the ability to work effectively across multiple teams.

If this sounds like you, please apply! We can't wait to speak with you!

Bueno is a global smart building analytics platform helping property owners and operators improve building performance, reduce energy consumption, and optimise operational efficiency across commercial real estate portfolios. The platform uses advanced AI, machine learning, and data analytics to provide portfolio-wide visibility, predictive insights, and actionable recommendations that support sustainability and operational outcomes.

Our Commitment to Our People: Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leave, vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging: At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.

Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.