At a Glance
- Tasks: Assist customers with queries and provide top-notch service in a fast-paced environment.
- Company: Join a diverse team at Copart, a leader in the industry.
- Benefits: Enjoy 23 days holiday, health cash plan, and discounts on everyday purchases.
- Other info: Opportunities for personal growth and a paid day to volunteer for charity.
- Why this job: Make a real difference by helping customers and being part of a supportive team.
- Qualifications: Excellent communication skills and a knack for multitasking.
The predicted salary is between 29046 - 29046 £ per year.
We have a great opportunity for a full time on-site Customer Service Advisor to join our team at our Operation Centre in Chester, CH5 2QZ. They are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and timeframes. They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.
The salary for this position is £29,046 per annum.
What we need from you:
- Excellent customer service
- Great, clear communication skills, both written and verbal
- Strong attention to detail
- IT literate
- Adaptable, with the ability to multi-task in a fast-paced environment
- Able to work as part of a team
What we offer you in return:
- Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
- Give Back: Receive a paid day to volunteer for a charity of your choice.
- Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
- Your Future: Join our contributory workplace pension scheme for financial security.
- Investment: Purchase shares in our global company at a discounted rate.
- Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
- Life Assurance: Enjoy peace of mind with our life insurance coverage.
- Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.
Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
Customer Service Advisor employer: Copart
At Copart, we pride ourselves on being an excellent employer, offering a supportive and family-oriented work culture where every team member is valued. Our Yard Operatives enjoy a range of benefits including generous holiday allowances, health and wellness initiatives, and opportunities for personal growth, all while working in a dynamic environment that embraces teamwork and community involvement. Located in Ballynahinch, our operation centre provides a unique opportunity to engage with vehicles and customers alike, making each day rewarding and fulfilling.
