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For Companies At a Glance
- Tasks: Support clients and manage accounts while ensuring top-notch customer service.
- Company: Join a leading automotive company with a focus on client satisfaction.
- Benefits: Enjoy 23 days holiday, health cash plan, and exclusive discounts.
- Why this job: Make a real difference in customer experiences and improve processes.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Opportunities for personal growth and community volunteering.
The predicted salary is between 30000 - 42000 £ per year.
Do you have experience working with clients and focusing on customer service excellence? We are looking for an Automotive Retail Sales Executive to join our Automotive Team based at our head office in Bedford MK43 9EJ. You will be supporting our clients and ensuring their needs and requirements are met. You will be required to support the Sales Operations Manager in the management of the portfolio of existing accounts and be the primary line of contact for our customers. This role will provide information needed to ensure that vehicles are managed effectively through the remarketing process. You will be working with other areas of Copart to support the allocation of vehicles and maintain records of updated information to ensure reporting data is accurate and current. These reports will provide MI and auction data in both pre-auction and post auction. As part of this role, you will be contributing to our continuous improvement attributes and improving current processes and procedures so we can meet our client's SLAs.
What we need from you:
- Experience of working within a customer service environment
- Ability to multi-task and manage multiple stakeholders
- Excellent email/telephone communication skills
- Proficient in Microsoft Office
- Good self-motivation and enthusiasm for learning
- Great attention to detail
- Ability to travel to other sites i.e. Copart or Clients
What we offer you in return:
- Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
- Give Back: Receive a paid day to volunteer for a charity of your choice.
- Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
- Your Future: Join our contributory workplace pension scheme for financial security.
- Investment: Purchase shares in our global company at a discounted rate.
- Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
- Life Assurance: Enjoy peace of mind with our life insurance coverage.
- Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.
Automotive Retail Sales Executive employer: Copart UK
Contact Detail:
Copart UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Retail Sales Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service. Be ready to share examples of how you've excelled in similar roles and how you can contribute to their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It also keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Automotive Retail Sales Executive
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for clients in the past, so share specific examples that demonstrate your commitment to excellence.
Keep It Clear and Concise: When writing your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills shine through without fluff.
Tailor Your Application: Take a moment to tailor your application to the role. Mention how your skills align with the responsibilities listed in the job description, especially around managing accounts and supporting clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Copart UK
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service experience. Think of specific examples where you've gone above and beyond for a client. This role is all about supporting clients, so showing that you understand their needs will really impress.
✨Master the Multi-Tasking Game
Since you'll be managing multiple stakeholders, prepare to discuss how you handle juggling various tasks. Have a couple of stories ready that showcase your ability to prioritise and manage time effectively.
✨Communicate Like a Pro
Excellent communication skills are key in this role. Practice articulating your thoughts clearly, both verbally and in writing. You might even want to draft a few emails or responses to common client queries to show off your skills.
✨Show Your Enthusiasm for Learning
This position values self-motivation and a willingness to learn. Be ready to talk about how you keep yourself updated with industry trends or any new skills you've picked up recently. It shows you're proactive and eager to grow!
