Customer Service Representative in Peterlee

We\’re looking for Customer Service Advisors to join our team in Peterlee, SR8 2JQ.

Are you working evenings and/or weekends? Stuck on a salary that doesn\’t go anywhere? Receiving standard benefits? Nothing about Copart is standard. We offer 8am – 5pm working Monday to Friday, starting salary at £26,208 and based on performance, this can increase to £28,208.

We see Copart as a family and as a supportive network we work together to strive for greatness in a forever changing environment, but not forgetting to enjoy the journey.

As a Customer Service Advisor will be first point of contact to our customers in a busy, high volume and performance driven contact centre environment. You will play a key role in delivering exceptional service to all our customers first time, every time!

What do we need from you:

• Excellent customer service skills
• Excellent communication skills both written and verbal
• A clear and professional phone manner
• Strong attention to detail
• Proficient in Microsoft Office and IT in general
• Be able to multi-task in a fast-paced environment

What we offer you in return:

• Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
• Give Back: Receive a paid day to volunteer for a charity of your choice.
• Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
• Your Future: Join our contributory workplace pension scheme for financial security.
• Investment: Purchase shares in our global company at a discounted rate.
• Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
• Life Assurance: Enjoy peace of mind with our life insurance coverage.
• Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.