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- Tasks: Join our team as a Customer Service Representative, handling calls and assisting customers daily.
- Company: Copart UK Limited is a leading company in the automotive industry, focused on customer satisfaction.
- Benefits: Enjoy 23 days holiday, healthcare cash plan, and discounts on everyday purchases.
- Why this job: Experience a great work-life balance with no bank holiday shifts and a supportive team culture.
- Qualifications: Strong communication skills, attention to detail, and ability to multitask in a fast-paced environment.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
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Customer Service Representative, Glasgow
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Client:
Copart UK Limited
Location:
Glasgow, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
17b47c423381
Job Views:
7
Posted:
01.08.2025
Expiry Date:
15.09.2025
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Job Description:
We are currently looking for a Customer Service Advisors to join our team at our East Kilbride Operation Centre, G75 0SB.
You\’ll be working from Monday to Friday with no bank holiday working, so you\’ll benefit from a great work-life balance and have more time to yourself.
Our Customer Service Advisors are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and time frames.
They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.
What do we need from you?
- Great, clear communication skills, both written and verbal
- Strong attention to detail
- IT literate
- Adaptable, with the ability to multi-task in a fast-paced environment
- Able to work as part of a team
What we offer you in return:
- Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
- Give Back: Receive a paid day to volunteer for a charity of your choice.
- Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
- Appreciating You & Others: Celebrate special moments with access to our Recognition Hub and E-card collection.
- Your Future: Join our contributory workplace pension scheme for financial security.
- Investment: Purchase shares in our global company at a discounted rate.
- Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
- Life Assurance: Enjoy peace of mind with our life insurance coverage.
- Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.
- Goal Support: Use tools like Mortgage Advice, Life Coaching, and our Money Hub to achieve your goals.
Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.
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Customer Service Representative employer: Copart Uk Limited
Contact Detail:
Copart Uk Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarise yourself with Copart UK Limited and their services. Understanding their operations and customer service approach will help you tailor your responses during the interview, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills by engaging in mock calls or role-playing scenarios. This will prepare you for the high volume of inbound and outbound calls you'll be handling as a Customer Service Representative.
✨Tip Number 3
Demonstrate your adaptability by sharing examples from previous experiences where you successfully managed multiple tasks in a fast-paced environment. This will highlight your ability to thrive under pressure.
✨Tip Number 4
Showcase your teamwork skills by discussing how you've collaborated with others in past roles. Emphasising your ability to work well within a team will align with the company's values and expectations.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Representative position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service roles. Use bullet points for clarity and include specific achievements that demonstrate your communication skills and attention to detail.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Copart UK Limited and how you can contribute to their team. Be sure to showcase your adaptability and ability to multi-task.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a customer service role.
How to prepare for a job interview at Copart Uk Limited
✨Showcase Your Communication Skills
As a Customer Service Representative, clear communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and listen actively. Use examples from past experiences where you successfully resolved customer issues through effective communication.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this role. Be prepared to discuss how you've managed tasks that required precision, such as handling documentation or ensuring compliance. Mention specific instances where your attention to detail made a positive impact.
✨Demonstrate Adaptability
The ability to multi-task in a fast-paced environment is essential. Share examples of how you've adapted to changing situations or handled multiple responsibilities simultaneously. This will show that you're ready for the dynamic nature of the job.
✨Emphasise Teamwork
Working as part of a team is vital for this position. Talk about your experiences collaborating with others to achieve common goals. Highlight any successful projects or initiatives where teamwork played a significant role in the outcome.
