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- Tasks: Lead and inspire a team to ensure smooth operations and meet performance goals.
- Company: Join a growing company focused on customer service and operational excellence in Bristol.
- Benefits: Enjoy 23 days holiday, paid volunteer day, healthcare cash plan, and exclusive discounts.
- Why this job: Be a role model, drive continuous improvement, and make a real impact in a dynamic environment.
- Qualifications: 2+ years in operations management with strong leadership and customer service skills required.
- Other info: Opportunity to purchase shares at a discount and access fitness resources.
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking for an Assistant General Manager to join our Operations Team and be part of our continuing growth at our Bristol Operation Centre BS10 7SF. This role has responsibility for the performance of the whole team. Through a management team under your direct leadership, you will inspire and motivate your whole team to ensure the efficient operation of your Operation Centre and the achievement of Key Performance Indicators and profitability against expectations.
The Assistant General Manager plays a pivotal role in the recruitment and development of staff and the continuous improvement of our current procedures, including Health & Safety and the efficient running of the operations centre. You will be a role model to the team, by living and demonstrating our values; Act with Integrity, Be an Owner, Challenge the Norm, Get Results and Celebrate our people. You will have the opportunity to challenge the norm and actively work with colleagues to improve service delivery and measures of engagement.
To be successful in this role you will need to have previous experience in a similar Operations management position within a customer-focused environment, adhering to strict Health & Safety procedures. If you have a passion for continuous improvement, outstanding service delivery and developing teams, we’d love to hear from you.
What we need from you:
- Minimum of 2 years of experience in a similar, operations management role
- A proven track record of strong people management, with excellent leadership skills.
- Team Management experience, gained in an environment where strict Health & Safety processes must be enforced and adhered to.
- A positive, can-do attitude, with the ability to multi-task within a fast-paced environment.
- Excellent verbal and written communication skills and must be computer literate.
- Customer service focused (with both internal and external customers).
- Proactive and can use initiative and work on own when required.
- Can develop a team and introduce new working practices.
What we offer you in return:
- 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
- Receive a paid day to volunteer for a charity of your choice.
- Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
- Access to our Recognition Hub and E-card collection.
- Join our contributory workplace pension scheme for financial security.
- Purchase shares in our global company at a discounted rate.
- Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
- Enjoy peace of mind with our life insurance coverage.
- Access our deals hub for savings on everyday purchases and family activities.
- Use tools like Mortgage Advice, Life Coaching, and our Money Hub to achieve your goals.
Assistant General Manager employer: Copart Uk Limited
Contact Detail:
Copart Uk Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Familiarise yourself with our company values: Act with Integrity, Be an Owner, Challenge the Norm, Get Results, and Celebrate our people. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Highlight your experience in managing teams within a customer-focused environment. Prepare specific examples of how you've successfully led teams to meet Key Performance Indicators and improved service delivery, as this will resonate well with our expectations.
✨Tip Number 3
Showcase your knowledge of Health & Safety procedures. Be ready to discuss how you've implemented or enforced these processes in past roles, as this is crucial for the Assistant General Manager position.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in operations management, particularly in customer-focused environments. Emphasise your leadership skills and any achievements related to team management and Health & Safety compliance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for continuous improvement and outstanding service delivery. Use specific examples from your previous roles to demonstrate how you embody the values mentioned in the job description.
Highlight Key Skills: In your application, clearly outline your key skills such as excellent communication, ability to multi-task, and proactive problem-solving. Relate these skills back to the requirements of the Assistant General Manager role.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Copart Uk Limited
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, inspired others, and achieved results. Highlight how you motivate your team and ensure everyone is aligned with the company's values.
✨Emphasise Health & Safety Knowledge
Given the importance of Health & Safety in this role, be ready to discuss your experience in enforcing safety procedures. Share specific instances where you've implemented or improved safety protocols, ensuring a safe working environment for your team.
✨Demonstrate Customer Focus
This position requires a strong customer service orientation. Prepare to discuss how you've previously enhanced customer satisfaction, both internally and externally. Use examples that illustrate your proactive approach to addressing customer needs and improving service delivery.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to handle challenges in a fast-paced environment. Think of scenarios where you've had to multi-task or overcome obstacles, and be ready to explain your thought process and the outcomes.
