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- Tasks: Engage with customers selling their vehicles and negotiate the best prices over the phone.
- Company: Join Cash for Cars, part of Copart, a tech-savvy and dynamic business.
- Benefits: Earn a competitive salary plus monthly commissions, with great health and wellness perks.
- Why this job: Make an impact in a fast-paced environment while developing your sales skills.
- Qualifications: Strong customer service skills and a passion for sales are essential.
- Other info: Enjoy 31 days holiday, volunteer days, and opportunities for career growth.
The predicted salary is between 26994 - 26994 £ per year.
We are looking for a motivated and enthusiastic self-starter to join our team as a Customer Sales Representative/Sales Agent to work from our office in Kirkcaldy, KY2 6NA. Cash for Cars, part of Copart, is a dynamic business that embraces change and leverages technology to connect directly with customers looking to sell their vehicles, which are then resold through our online auctions.
In this role, you will:
- Handle enquiries from customers interested in selling their vehicles through our website.
- Complete checks on HPI and DVLA systems to confirm vehicles are clear of finance, correctly categorized, and show accurate mileage.
- Negotiate with customers over the phone to secure the best possible price for their vehicles.
- Verify invoicing details and process payments accurately.
We offer a basic annual salary of £26,994 with the potential to boost your earnings through monthly commission payments.
What we need from you:
- Excellent customer service skills
- A passion for sales
- Brilliant listening skills
- A desire to succeed
- Attention to detail, both written and verbal
- Computer proficient
What we offer you in return:
- 40 hours per week, rota'd over 7 days
- 31 days holiday including bank holidays, plus an additional day per year to celebrate a special occasion to you
- An additional paid day to volunteer for a charity of your choice
- The ability to earn additional monthly commission payments.
- Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
- Your Future: Join our contributory workplace pension scheme for financial security.
- Investment: Purchase shares in our global company at a discounted rate.
- Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
- Life Assurance: Enjoy peace of mind with our life insurance coverage.
- Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.
Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
Customer Service Representative/Sales Agent in Falkirk employer: Copart, Inc.
Contact Detail:
Copart, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative/Sales Agent in Falkirk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cash for Cars and Copart. Understanding their values and how they operate will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your customer service skills and sales passion more confidently.
✨Tip Number 3
Show off your listening skills! During the interview, make sure to listen carefully to the questions asked. Responding thoughtfully will demonstrate your attention to detail and genuine interest in the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Representative/Sales Agent in Falkirk
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for sales and customer service shine through. We want to see that you're not just looking for a job, but that you're excited about the opportunity to help customers and make a difference.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that match what we're looking for. Mention your excellent customer service skills and any relevant sales experience to catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate attention to detail, so make sure your writing is clear, free of errors, and easy to read. This will show us that you can communicate effectively, which is key in this role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and helps us keep track of all applications. Plus, it shows you're tech-savvy, which we love!
How to prepare for a job interview at Copart, Inc.
✨Know the Company Inside Out
Before your interview, take some time to research Cash for Cars and Copart. Understand their business model, values, and how they leverage technology in vehicle sales. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Show Off Your Customer Service Skills
As a Customer Service Representative/Sales Agent, you'll need to demonstrate excellent customer service skills. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlight your ability to listen actively and respond effectively to customer needs.
✨Practice Negotiation Scenarios
Negotiation is key in this role, so practice common negotiation scenarios you might encounter. Think about how you would approach securing the best price for a vehicle while keeping the customer satisfied. Role-playing with a friend can help you feel more confident during the actual interview.
✨Attention to Detail is Crucial
Since the job involves verifying invoicing details and processing payments, be prepared to discuss how you ensure accuracy in your work. Share specific strategies you use to maintain attention to detail, whether it's double-checking your work or using tools to help you stay organised.